Singapore Post
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    Singapore Post
    (45 reviews)
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    Company Reviews

    Working at Singapore Post

    3.545 ratings in total
    5
    15
    4
    12
    3
    8
    2
    1
    1
    9
    67%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(45 ratings)
    Career development
    3.2(45 ratings)
    Benefits & perks
    3.1(45 ratings)
    Management
    3.1(45 ratings)
    Working environment
    3.6(45 ratings)
    Diversity & equal opportunity
    3.5(4 ratings)
    Ratings for Singapore Post are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 45 reviews sorted by most recent
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    most recent
    5.0
    Mail Sorter
    May 2025
    Eunos Central Region1 to 2 years in the role, current employee
    I help around , at level 5, sorting, collecting reject letters and other duties assign by singpost stuff
    The good thingsColleagues are very patience and friendly
    The challengesEvery work there challenge, I can learn from those challenges
    5.0
    Technology Development Engineer
    Jan 2025
    Tampines North East Region1 to 2 years in the role, current employee
    It is a great place to work and learn
    The good thingsopportunities given to groom yourself in a career
    The challengeshandle ad-hoc tasks
    1.0
    Manager
    Apr 2024
    East Region3 to 4 years in the role
    sinking ship.
    The good thingsthere is none that can be counted as good
    The challengesCompany hire based on connections not merit. There are many individuals with high impressive titles but do not have the required industry knowledge, too many such high titles and people at managers, executive level who have the knowledge left the company.
    6 people found this helpful
    5.0
    Customer Service Role
    Dec 2023
    Paya Lebar East East Region
    Keen learner
    The good thingsI have both customer service & admin experiences. Able to work under pressure
    The challengesShift work & overtime
    1.0
    Warehouse assistant
    Jul 2023
    Less than 1 year in the role, former employee
    Bad work enviroment everything so rushed and low wage
    The good thingsEVERYTHING IN THERE WAS SO BAD THAT THEY ONLY ASK U TO WORK LOW WAGE NON STOP NO REST AND BAD ORK ENVIROMENT
    The challengesEverything from unorganized work environment and BAD work environment with bad low wages u can't even rest in here nothing is good working in here if you wanna work warehouse go some other company with higher wage
    4 people found this helpful
    1.0
    Manager
    Jun 2023
    Less than 1 year in the role, former employee
    Unprofessional Workplace
    The good thingsNo good things about working in SPC
    The challengesUnprofessional place, messy sop, daily implementation, no direction, no proper support, delaying approvals by procurement, political stake holders and team. High turrn over rate.
    5 people found this helpful
    4.0
    Financial Services Ambassador
    Feb 2023
    3 to 4 years in the role
    Pleasant & resilient workplace in every area of duties
    The good thingsEmpathise individual in every situation that arise
    The challengesLess walk-ins to some branches
    4.0
    Technical Officer
    Mar 2022
    Welcome to Old folks home
    The good thingsGood Office Location. AWS at year end and performance bonus in month of May. annual Increment around 2% - 3% of the mid salary range for top performer. HR portal is efficient. Medical benefits is Parkway Shenton. Efficient claim system.
    The challengesNo Standard way of working. No SOP in place. Every year always hear the same thing from the management > cut cost cut cost. End up take up a lot of workload with no increase of manpower. Every time call the same support person and when he is on leave. Dont know who to call. No duty roster for after office hour support. You will see managers doing junior officer work and Junior Officer doing work above his pay grade. Very Poor work distribution among the team. and last but not least, So many old folks here in Singpost.
    4 people found this helpful
    4.0
    Genral work
    Dec 2021
    No experience only fresher
    The good thingsNo experience but all work in happened to my about sincerely in work .but company hard working to me anybady time.
    The challengesI am student 2021this complete in post graduate.MA English literature
    5.0
    Lead trainer
    Nov 2021
    1 to 2 years in the role, former employee
    I'm part time job here.
    The good thingsYes I have a good experience in post of sg.
    The challengesA good company I liked it
    1 person found this helpful
    4.0
    contract service ambassador
    Oct 2021
    1 to 2 years in the role, former employee
    Interacting with people from all walks of life.
    The good thingsmy colleges from this branch are very kind & helpful.
    The challengesto be more proactive to customers needs the moment they walk in.
    5.0
    Special grade postman
    Jul 2021
    Fun n the supervisor is very professional
    The good thingsMake alot frends n they taught alot of useful skills
    The challengesSometimes the volume of mails is alot can be very stressful too
    3.0
    Executive
    Jul 2021
    Paya Lebar East Region1 to 2 years in the role, current employee
    Great learning experience/stepping stone but low salary
    The good thingsDepending on which dept you are in, the colleagues here are very friendly and nice to work with. You will learn a lot here and placed in a lot of situations you are not prepared for. Solid learning experience over here. If you live in the east, it's a very convenient location with many food options around (+ next to MRT) Work life balance can be okay depending on where you are at. Generally decent.
    The challengesLower than average pay for a local MNC. High turnover rates here, through my time here, many colleagues have since left. Not very good benefits (especially for contract staff) Career progression here is very slow New management coming in are tone deaf to their employees on the ground. Upgrading opportunities are also minimal. You may want to spend your own money on training courses (keep in mind, this was before COVID ever happened) No clear goals/objectives, related to above point of high turnover rates. Different people come in and have different priorities. Whirlwind for the people below trying to support these new priorities.
    1 person found this helpful
    5.0
    Customer service ambassador
    Jan 2021
    Singapore
    Champion in Customer service.
    The good thingsI’m passionate in helping people. Problem solver and empathetic in every situation.
    The challengesLong working hours and schedule management.
    1.0
    Mailroom Officer
    Jan 2021
    3 to 4 years in the role, former employee
    Good environment and team but Horrible Boss who is all talk no action.
    The good thingsThe team and environment i worked with was superb. Its too bad that we are only vendors.
    The challengesChallenging working for a boss who thinks he is better than everyone. But in reality, knows nothing.
    1 person found this helpful
    3.0
    Manager
    Dec 2020
    good environment, friendly colleagues
    The good thingsable to be expose to many areas.
    The challengesapproval for hiring junior staff needs to rigid, no empowerment given
    3.0
    Delivery boy
    Jul 2020
    current employee
    I'm working inspector.Now I'm working Vicom Inspection Centre.
    The good thingsHardwork.cool person. Respect for all.I'm very simple person
    The challengesPut my best hardworking.Dont take MC. Give best attitude n attendent
    2 people found this helpful
    4.0
    Qc officer
    Jun 2020
    9 to 10 years in the role, former employee
    Checking letters in letterbox
    The good thingsGood environment n it’s a partime job
    The challengesIt’s Monday to Friday job
    2.0
    Customer services
    May 2020
    3 to 4 years in the role, current employee
    Poor management and poor work culture
    The good thingsWorking environment Good colleagues and team lead
    The challengesChallenges on doing everything on your own and above the jobscope given.
    3.0
    Manager
    Apr 2020
    Less than 1 year in the role, current employee
    Poor Management.
    The good thingsLocation is good.
    The challengesThe culture is not good.
    5.0
    Postman
    Apr 2020
    3 to 4 years in the role, former employee
    Great job for self arrangement
    The good thingsWork as part time postman, You will have a flexible working hour that you able to plan the work by yourself as long you must complete the job before 1800.
    The challengesFlexible working hour and work independently and manage everything by yourself
    4.0
    Senior manager
    Feb 2020
    Singapore3 to 4 years in the role, former employee
    Transformed company heading into new digital world
    The good thingsSingPost was a traditional company which has gone through a transformation. Despite negative news, the change in SingPost has materialised; in fact, most of its processes have turned paperless. New management team has joined to stabilise the company and attempts to steer the whelm. If you are interested in a blend of digital company with local flavour, then you may consider SingPost.
    The challengesDespite the major transformation, there are aspects that keep SingPost as it has ever been. It is complex with a number of business units working on eCommerce, warehousing, logistics, retail and mail services. Every business unit behaves differently and, worse, misaligned; it feels unmanaged. Unfortunately, many customers and staffs have frictions across business units, crating challenges to score great performance and limiting career development.
    1.0
    Area manager
    Jul 2019
    Interesting time managing many staff
    The good thingsGreat ground staff and clients
    The challengesNot enough support from management, rigid top-line and too traditional mindset, growth is difficult
    4.0
    assistant branch manager
    Mar 2019
    experience alot of different kind of people
    The good thingsas work together as a team
    The challengesas already know the tactic
    3.0
    Senior manager
    Jul 2018
    Change and transformation
    The good thingsGood benefits and challenging projects.
    The challengesToo volatile. Transformation stage with a lot of uncertainties.
    5.0
    Driver lorry
    May 2018
    Serve with smile
    The good thingsDrive in happiness always
    The challengesDelivery on time
    1 person found this helpful
    1.0
    Mailroom Officer
    Feb 2018
    1 to 2 years in the role, former employee
    Terrible Experience nothing good about this company.
    The good thingsNo good things except maybe the people your working with, but that's only if your lucky everything else in SingPost sucks.
    The challengesWhere do i start, the pay is horrible and the management care about it's workers, they increase the workload but not the pay, and at the end of the day they treat us like nothing worst then Garbage
    6 people found this helpful
    1.0
    Mailroom Officer
    Feb 2018
    Misleading job advertisement
    The good thingsPretty much everything is provided for, except meals. The supervisor is also extremely helpful and willing to teach new staff.
    The challengesJob advertisement and interviewer should have stated clearly that the job requires carrying of heavy loads while going up and down the building numerous times.
    5 people found this helpful
    5.0
    Service Ambassador
    Jan 2018
    1 to 2 years in the role, current employee
    It is a good platform to have brush up communication skills from the numbers of customer transaction per day.
    The good thingsThe work life balance. The working operation hours of the store allows us to also focus on our daily lifestyle essentials be from taking external courses to constantly upgrade ourselves and to taking care of ones family.
    The challengesShortage of manpower.
    1 person found this helpful
    4.0
    Customer service officer
    Aug 2017
    1 to 2 years in the role, current employee
    Multiracial team work environment
    The good thingsEnjoyed multiracial team work environment,as a front line counter service staff, everyday will meet different type of customer in different scenarios, we need to know how to handle well by provide the best solution or suggestion to customer to help them solve the problems when they come to us.From here we work hard together, lend a support for each other to complete our common goals!
    The challengesAs a front line service staff we have to very polite when handle some special case over of the counter.For example,a customer request to do bulky register or multi translation when the queue behind was very long.
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