Company Reviews

    Working at Smarte Carte Singapore Pte Ltd

    3.410 ratings in total
    5
    4
    4
    0
    3
    3
    2
    2
    1
    1
    50%
    Rate salary as high or average
    40%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(10 ratings)
    Career development
    3.0(10 ratings)
    Benefits & perks
    3.1(10 ratings)
    Management
    2.9(10 ratings)
    Working environment
    3.6(10 ratings)
    Diversity & equal opportunity
    2.0(1 ratings)
    Ratings for Smarte Carte Singapore Pte Ltd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 10 reviews sorted by most recent
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    most recent
    3.0
    Ops Supervisor
    Jan 2024
    Changi Airport East Region1 to 2 years in the role, current employee
    Very challenging
    The good thingsWorking with seniors.
    The challengesRotational shift of 12 hours. Off day rotational doesnt get opportunity to spent time with family especially on weekends.
    2.0
    Supervisor
    Oct 2023
    1 to 2 years in the role, former employee
    Incompetent Managers
    The good things3 off days. “We are Family”
    The challengesThe working culture for this company is toxic. You have to attend compulsory meetings even when you are on off day. unnecessary meeting and bonding activities were held before your night shift. Incompetent management who micro manage staffs.
    1.0
    Trolley service officer
    May 2023
    Less than 1 year in the role, former employee
    Low salary and lousy working environment
    The good things3 shift. But you have to plan your transport and food welfare
    The challengesWork at your own risk
    5.0
    Customer service associate
    Apr 2023
    Engaging Environment
    The good thingsOrganise many employee welfare activities , free meals on festive season and goodie bags. Address staff concerns and share openly about solutions and company directions.
    The challengesMay have to deal with unreasonable passengers
    3.0
    Safe Entry Officer
    Jan 2022
    SingaporeLess than 1 year in the role, current employee
    Overall it's good environment to working in airport and friendly collegues
    The good thingsGood experience to work part time for student who waiting are for poly result or O/N Level result. Work environment here is good. Good working hour. Very flexible timing
    The challengesGot very moody duty manager seems unfriendly to talk with don't know why. Low pay.
    5.0
    Aviation security official officer
    Aug 2019
    Customer service from our Delgro Phillippino staff, hr office Changi airport terminal two
    The good thingsEnquiry clear job at taxi queue enquiry inside Changi airport all terminals. Rotating shift work CAG assigned from our Changi airport Certis Cisco Singapore between year 2012 to 2018 review. Along with our HBS/CAS/CAG/APD job review.
    The challengesNothing, very simple job
    2.0
    Customer service officer
    Jun 2019
    Less than 1 year in the role, former employee
    Good job exposure but bad management
    The good thingsTeamwork and meeting all types of international passengers
    The challengesUnder staff, dispute rest day, low pay and non supportive management
    5.0
    Operation Supervisor
    Feb 2018
    Good Company
    The good thingsPeoples there with good team work ...
    The challengesNeed to hander old ages peoples ...
    1 person found this helpful
    3.0
    Customer service officer
    Nov 2017
    Less than 1 year in the role, current employee
    I am more familiar in healthcare industry.
    The good thingsThe atmosphere
    The challengesAssist in handling baggages. Less staffs benefits. Staff appreciation least expected
    1 person found this helpful
    5.0
    customer service representative- Retail
    Aug 2017
    skilled migrant
    The good thingsgood environment better communication better relation between employees and management enthusiastic work nature skills enrichment customer service helpful and always co-ordinated with work ethics
    The challengesmissed working with a good company in visa conditions.
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