Smarte Carte Singapore Pte Ltd
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    Smarte Carte Singapore Pte Ltd
    (10 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    Changi Airport Singapore
    Smarte Carte is the leading global concessionaire that provides services at over 1200 airports, train stations, shopping malls and entertainment facilities around the world with more than 2000 employees. We specialise in supplying and managing the following services:Trolley OperationsBaggage Storage Solutions / storesElectronic Locker SolutionsStroller and Kiddy CruisersElectronic Vended Massage ChairsSmarte Carte is present in over 90% of the Airports in North America and also in United Kingdom, Airports in Australia, New Zealand.Smarte Carte Singapore was established on 01 April 2014 and provides various airport services at Changi Airport (Terminal 1, 2, 3 and 4) in Singapore, in particular trolley, stroller, wheelchair management, Electronic Lockers as well as Left Baggage Storage Services.

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    Reviews overview

    3.410 ratings in total
    5
    4
    4
    0
    3
    3
    2
    2
    1
    1
    50%
    Rate salary as high or average
    40%
    Employees recommend this employer to friends

    What’s it like working at Smarte Carte Singapore Pte Ltd?

    AI summary of recent reviews

    Employees at Smarte Carte Singapore Pte Ltd appreciated the good teamwork and opportunities to work with colleagues, as well as the positive work environment with an enthusiastic work nature. The company organised employee welfare activities and demonstrated open communication about solutions and company directions.

    However, some potential challenges included the rotational 12-hour shifts, which made it difficult to spend time with family, concerns about incompetent management and micromanagement of staff, challenges with work-life balance due to having to attend meetings on off days, and perceptions that the pay was low for the work being done.

    Recent reviews

    3.0
    Ops Supervisor
    Jan 2024
    Changi Airport East Region1 to 2 years in the role, current employee
    Very challenging
    The good thingsWorking with seniors.
    The challengesRotational shift of 12 hours. Off day rotational doesnt get opportunity to spent time with family especially on weekends.
    2.0
    Supervisor
    Oct 2023
    1 to 2 years in the role, former employee
    Incompetent Managers
    The good things3 off days. “We are Family”
    The challengesThe working culture for this company is toxic. You have to attend compulsory meetings even when you are on off day. unnecessary meeting and bonding activities were held before your night shift. Incompetent management who micro manage staffs.
    1.0
    Trolley service officer
    May 2023
    Less than 1 year in the role, former employee
    Low salary and lousy working environment
    The good things3 shift. But you have to plan your transport and food welfare
    The challengesWork at your own risk
    Ratings for Smarte Carte Singapore Pte Ltd are shared as-is from employees in line with our community guidelines
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