Ratings for SMRT Corporation are shared as-is from employees in line with our community guidelines
Reviews
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5.0
Building Management Staff
Oct 2025
North-East RegionLess than 1 year in the role, current employee
if good for full time not for contract
The good thingsnothing much , just work for living
The challengesnothing much , just change the new run way
2.0
Former Stellar Lifestyle Staff
Oct 2025
Paya Lebar East East RegionLess than 1 year in the role, former employee
Terrible Experience!
The good thingsFree travel on MRT & Train.
The challengesToxic reporting manager who doesn't give proper guidance, flip-flops on the instructions she has given, brings down on the staff, and plays politics
2.0
Classified
Jun 2024
North RegionLess than 1 year in the role, former employee
After seeing the work culture and the lack for growth, I left within a few months.
The good things- Good medical and leisure benefits.
Singapore1 to 2 years in the role, current employee
working with this company
The good thingsLate comfirmation, low offer , bonus failed
The challengesnothing callange. all u do is sit down play phone
1 person found this helpful
4.0
Senior Engineer/ Executive, Engineering
Aug 2022
9 to 10 years in the role, former employee
A Great working enviroment
The good thingsBenefits , Good working environment , collaboration with peers
The challengesLack of inclusivity , empathy and job redesign
5.0
Admin supervisor
May 2022
Singapore3 to 4 years in the role, former employee
Smart corporations is very good company
The good thingsCompany working attracting heard working good company
The challengesVery very heard working on smart corporations
5.0
Engineer
Jun 2021
Enriching and challenging
The good thingsWork life balanced career
The challengesOffice Politics quite a challenge
3.0
Manager
Mar 2021
Bishan Central Region3 to 4 years in the role, current employee
Working life in SMRT
The good thingsWork life balance and learning opportunities
The challengesRed flags and project is moving slow.
4.0
Technical Officer
Feb 2021
9 to 10 years in the role, current employee
Doing preventive and corrective maintenance of signalling system
The good thingsChances to learn more new things, learnt teamwork environment and discpline in safety.
The challengesTo make sure the equipments maintained as per required to hit our target KPI
4.0
Technical officer
Dec 2020
City Hall Central Region3 to 4 years in the role, current employee
Good benefit and all the colleague are like a family
The good thingsThe compony recognize your hard work, they will reward you by giving voucher or cheque.
The challengesIncrement wise not that good, as there are a lot of people working in this company
1 person found this helpful
3.0
Ticketing officer
Nov 2020
Do paperwork and do some maths love to count money
The good thingsMeeting people that have difficulties in payments and transportation
The challengesDo the best communication with people advising people
5.0
Technical engineer
Aug 2020
7 to 8 years in the role, current employee
stable work life, nice environment to work
The good thingsThe environment of the work
The challengesRotating shift, job scope stagnant
5.0
Limo coordinator
Apr 2020
1 to 2 years in the role, current employee
Opportunity to learn and grow
The good thingsThe company ensures that everyone has a conducive work environment, taking care staff benefit.
The challengesChallenges- liasing between drivers and management, getting sales
4.0
Driver
Mar 2020
not bad
The good thingsGive and take with the worker.
Need to help to provided or upgrade the worker.
The challengesprovided training or courses.
4.0
Crowd Marshall/ Service Ambassadors
Feb 2020
Less than 1 year in the role
Love meeting people
The good thingsInteracting with different people each day
The challengesDifferent management have different way of working style
5.0
Rail operation. Train Captain
Jan 2020
5 to 6 years in the role, former employee
Professional Technical Engineering Skills
The good thingsOperate train function in a professional & uniques skills.
Dealing with a lot of passengers inside train and make sure they are in a safe condition.
Superiors are also friendly.
The challengesA lot of overtime.Counter complaints from passenger.Facing with major traffic problems.If involve with major incident need to self explain to the higher authority or management.
4.0
Senior Manager
Nov 2019
Singapore1 to 2 years in the role, current employee
Exciting and purposeful
The good thingsMeaningful, public service
The challengesPublic feedback, coordination with govt regulators
5.0
Service Ambassador
Oct 2019
Less than 1 year in the role, current employee
Greet and meet with passengers
The good thingsMeeting regular passenger every day and be able to control the safety of passengers.
The challengesI am able to control the safety of the passengers and meeting various kind of people every day.
3.0
Same as the challenges working with the Company.
Sep 2019
Attended Train Faults.
The good thingsCommunicate with all types of peoples. Train Captains, Crew Managers, RSM n others.
The challengesTo know train faults well as a Train Captain. To find relieve Train Captains when others to report sick n take Leave.
4.0
Supervised, Train, scheduled staff in daily operational requirements.
Sep 2019
Leadershiop, Motivators and Supervisory
The good thingsGsined knowledge and rsilway experienced
The challengesTast to ensure safety and reliable service
5.0
Service Ambassador
Aug 2019
3 to 4 years in the role, current employee
A welcoming part time job for person who had long hiatus from work life.
The good thingsOf course my collegues and the courses SMRT sent us.
The challengesThe non stop complaints from passengers,our managers who stress us to get written compliments and so do made me feel imcompetent when its only verbal thanks that I got and not written.
5.0
Assistant Station Manger
Aug 2019
5 to 6 years in the role, former employee
Life In SMRT
The good thingsI enjoy meeting people and learning their different cultures.
The challengesHandling major distruption.
4.0
Security
Aug 2019
Singapore1 to 2 years in the role, former employee
good bosses to work with
The good thingsManagement staff takes care of staff well being. Unfortunately, overall remuneration was not good enough for retention
The challengesoverall pay package was low for a manager grade
3.0
Technical Officer 2
Jul 2019
1 to 2 years in the role, current employee
With good team, you will learn more.
The good thingsRectifying items when fault occurs
The challengesPromotion is least here even after hardwork have done.
4.0
Rolling stock depot
Jun 2019
3 to 4 years in the role
Teamwork
The good thingsWork in team
The challengesWhen conduct trouble shooting
4.0
Technical Officer
Apr 2019
3 to 4 years in the role, former employee
Had to work daily night shift.
The good thingsThe good working relationship with colleagues & foreign workers.
The challengesHad to walk from one station to another station daily on night shifts.
3.0
Train captain
Feb 2019
3 to 4 years in the role, current employee
Great exprience
The good thingsLearn new things different from outside job
The challenges7 days work 1off n 1rest
3.0
Senior manager
Dec 2018
7 to 8 years in the role, current employee
Stable company with a semi-military culture
The good thingsJob is stable and low risk of retrenchment.
The challengesCompany culture should be more progressive. Implement more work from home schemes, flexible working arrangements. Have lesser meetings as too many long meetings are not productive.
4.0
Assistant Engineer
Sep 2018
Singapore3 to 4 years in the role, current employee
It was okat. the people are nice
The good thingsFree transport benefits
The challengesThe shift timing is not good
4.0
Assistant Station Manager
Aug 2018
1 to 2 years in the role, current employee
Overall it is a good experience both for the trains and customer service side.
The good thingsA sufficient amount of overtime given.
The challengesWaking up early and handling of difficult passengers.
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