Sushi Express
    (20 reviews)

    Company Reviews

    Working at Sushi Express

    3.720 ratings in total
    5
    8
    4
    4
    3
    4
    2
    1
    1
    3
    90%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(20 ratings)
    Career development
    3.6(20 ratings)
    Benefits & perks
    3.8(20 ratings)
    Management
    3.7(20 ratings)
    Working environment
    3.6(20 ratings)
    Diversity & equal opportunity
    2.0(2 ratings)
    Ratings for Sushi Express are shared as-is from employees in line with our community guidelines

    Reviews

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    4.0
    Food and Beverage Service Crew
    Mar 2026
    Paya Lebar West East RegionLess than 1 year in the role, former employee
    A fast-paced sushi restaurant experience focused on teamwork and customer service.
    The good thingsI have really enjoyed working in F&B service at a sushi restaurant, especially interacting with customers and providing a positive dining experience. I enjoy creating a welcoming atmosphere and ensuring that customers feel satisfied with the service. I also appreciate the teamwork environment, where everyone supports each other during busy periods. Working in a fast-paced setting has helped me become more efficient and adaptable. Additionally, I enjoy learning more about food presentation and maintaining high standards of service. Overall, I find this role rewarding because I can contribute to customer satisfaction while continuously improving my skills.
    The challengesOne of the challenges I experienced while working in F&B service at a sushi restaurant was handling busy periods, especially during peak hours. Managing multiple customer orders at the same time required strong time management and attention to detail. I believe there is always room to improve in terms of speed and efficiency while maintaining high service quality. Additionally, communication between team members can be further improved to ensure smooth coordination, especially during busy service times. I see these challenges as valuable learning opportunities, and I am continuously working on improving my multitasking, communication, and customer service skills.
    3.0
    Office Staff
    Oct 2025
    Bendemeer Central Region1 to 2 years in the role, former employee
    Toxic Colleague with Fair Work Hours
    The good thingsEmployees generally leave work on time, and the remuneration package is fair.
    The challenges1) Toxic Office Culture (Gossiping, name calling, and rumor spreading are common occurrences in the office. Refusing to participate in such behavior often results in becoming the subject of the gossip yourself.) 2) Language Barrier (The work environment is predominantly Chinese speaking. Most employees are foreigners who prefer to communicate in Mandarin, even during meetings, which can make it challenging for non Mandarin speakers to fully engage.) 3) Complacency Among Long Serving Staff (Some long serving employees display complacency and tend to delegate full responsibility for projects to others. When a project succeeds, they take credit for providing “guidance,” but when it fails, they are quick to shift blame.)
    5.0
    Service staff
    Feb 2023
    Serve! Serve! is customer right in need of healthy foods i given make good, ready to eat.
    The good thingsWhile a nice landed place to learn skill from other and respectful team player. More things to process when time go by career journey show. All my best friends one as united people. SG Care.
    The challengesMake Customer to Eat! at the leisure place with soft music Entertainment. Fast food digital services for Excellent to come.
    1.0
    Finance
    Nov 2021
    SingaporeLess than 1 year in the role, former employee
    New blood team with no directions
    The good thingsOverall, there are pleasant colleagues who are willing to assist you with your queries and give somewhat adequate support.
    The challenges- A team that doesn't communicate effectively, managers who were present during a staff handover but did not bother to learn the complicated working files required to work with the system, expects you to learn the entire workflow in two days, and absolutely loves to ask why without bothering to offer any constructive input on how to further resolve the matter. - You may have to expect to do a completely different job scope that was provided during the interview as the management constantly had to deal with gaps due to turnovers, and expects you to accept it instantly despite promising that there will be a replacement for the position left vacant after joining. - Management that enforces a strict discipline system that does not effectively communicate and resolve matters at hand.
    4 people found this helpful
    3.0
    Part time staff
    Apr 2021
    I trust myself I do the BEST
    The good thingsI have to put my work first and make sure I completed what I need to do so
    The challengesTo incresae the company revenue by attaning our regular customers
    5.0
    Business Development Consultant
    Mar 2021
    SingaporeLess than 1 year in the role, former employee
    Enjoyed my time at Sushi Express. Joined Sushi Express a fresh grad and had a great time there.
    The good things- Nice colleagues and superiors - Good staff benefits - Work-life balance - Interesting work
    The challengesCompany could have set a higher budget for business development and marketing activities
    4.0
    Administrative and Training Manager
    Feb 2021
    SingaporeLess than 1 year in the role
    Great training ground for new manager
    The good thingsGood work process and procedure
    The challengesCoordination of department directions
    1 person found this helpful
    5.0
    Anything
    Jan 2021
    former employee
    Housewife and keep fit
    The good thingsUniform fridently and comfortable
    The challengesHardworking and long working hours
    5.0
    Kitchen helper
    Oct 2020
    Good to talking to eachother
    The good thingsLike to eat sushi and tea
    The challengesThe eat hours very busy
    3.0
    Manager
    Sep 2020
    Anchorvale North-East Region9 to 10 years in the role, current employee
    im in kfc work manager already 10 years
    The good thingsI want to try new learning things
    The challengesDon't like the lack of teamwork spirit
    1 person found this helpful
    5.0
    Waitress
    Sep 2020
    Work at Prima Deli position checker
    The good thingsWant try new things.. Also want learn new things
    The challengesWant try new job Like work at F&B job
    5.0
    Outlet manager
    Jul 2020
    Good working environment and prispect
    The good thingsLearn more new things.
    The challengesWith current situation, wanted to learn more things.
    4.0
    Service crew
    Jun 2020
    To gain experience and learn new things
    The good thingsTo gain experience and learn different skills.
    The challengesI dont have anything that i dislike working here
    5.0
    Service crew
    Jun 2020
    Working at Korea bbq buffet
    The good thingsI want to learn more new sushi experience
    The challengesHave a good benefit with the company
    1.0
    Sushi express
    Dec 2019
    5 to 6 years in the role, current employee
    Top up
    The good thingsI do cleanup help my colleague
    The challengesI busy very working hard hours
    1.0
    Service crew
    Nov 2019
    Less than 1 year in the role, current employee
    Service full time
    The good thingsGood do help clean hard work
    The challengesDid help service need clean work hard!!
    5.0
    Service crew
    Nov 2019
    3 to 4 years in the role, former employee
    I got 4 year experience service staff
    The good thingshappy to join sushi express
    The challengesI will challeng in work
    3.0
    Kitchen helper
    Aug 2019
    Less than 1 year in the role, former employee
    assistant cook and nursing assistant
    The good thingsi love any kind of food specially japaness food, so im interested to lear how to make it. I'll love to part of this job. the good things is enjoy what you doing.
    The challengesnone.. im always happy what i have work.
    2.0
    Staff
    Apr 2019
    1 to 2 years in the role, former employee
    Hard work is not equals to reward
    The good thingsAwesome managers and supervisors that are helpful towards operations. Good communication and sharing from them. Learned something during work.
    The challengesManagement very political, not a healthy environment.
    1 person found this helpful
    4.0
    Waiter
    Jan 2017
    1 to 2 years in the role, former employee
    no pain no gain
    The good thingsteamwork,
    The challengesthe challenges is everyday u will see difference customer like angry, irritating, happy customer
    1 person found this helpful
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