W Hotel
    (7 reviews)

    Company Reviews

    Working at W Hotel

    4.17 ratings in total
    5
    4
    4
    2
    3
    0
    2
    0
    1
    1
    72%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(7 ratings)
    Career development
    4.0(7 ratings)
    Benefits & perks
    3.7(7 ratings)
    Management
    3.6(7 ratings)
    Working environment
    3.9(7 ratings)
    Ratings for W Hotel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 8 reviews sorted by most recent
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    2.0
    Guest Experience Supervisor
    Jan 2026
    Sentosa Central RegionLess than 1 year in the role, current employee
    A tough, high-pressure workplace where you either adapt quickly on your own or struggle.
    The good thingsStrong brand name and exposure to luxury hospitality standards. You are forced to learn fast, become independent quickly, and build resilience in a high-pressure environment.
    The challengesThe environment is very demanding with high expectations and heavy workload, even for new staff. Onboarding and training are limited, so you’re often expected to figure things out on your own. Communication can be unclear, and support from leadership is inconsistent, which can be stressful and overwhelming. This role is not suitable if you need close guidance or a gentle learning curve.
    5.0
    Cost Control & Receiving Officer
    Feb 2021
    7 to 8 years in the role, current employee
    Procurement/Receiving/Costing
    The good thingsHotels always give us working fun.
    The challengesEnd user always give us last mins order.
    1.0
    Style department
    Nov 2020
    SingaporeLess than 1 year in the role, former employee
    Lousy Management with no future for the hotel
    The good thingsFriendly and helpful college
    The challengesMaking you do OT every week, not enough manpower in every department, top management will not even care about you and lastly you will feel left out after awhile
    4.0
    Safety Manager & Senior warehouse supervisor
    Apr 2019
    Most experience things learn in this company
    The good thingsA great MD and very understanding the needs of an employer and their career. Average working environment with good work-life balance. A good opportunity for career enhancement which I've received over 5 years.
    The challengesDoing different things besides the normal job scope. Planning and setting up the warehouse and logistics.
    5.0
    Concierge team leader
    May 2018
    3 to 4 years in the role, current employee
    Guest engagement and holds the keys to guest experience.
    The good thingsThe pay and the type of traveller we get to meet.
    The challengesNeed to be well managed on time as we are required to take the bus into the Sentosa island.
    2 people found this helpful
    4.0
    Accounting executive
    Sep 2017
    Less than 1 year in the role, current employee
    They work as a big family
    The good thingsA lot of benefits
    The challengesIndependent
    5.0
    Internship trainee
    May 2017
    Less than 1 year in the role, former employee
    Great internship provision
    The good thingsMany challenges to overcome and improve oneself
    The challengesNothing in particular
    5.0
    Waiter
    Apr 2017
    SingaporeLess than 1 year in the role, former employee
    Great but hard work
    The good thingsthe staff, the knowledge and skills and history of the property, SPG Membership program, Starwood Careers
    The challengesthe irregular timings, No lunch or dinner break at peak and busy times.
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