Call Center Executive
Job opportunities
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Jobs in Jobstreet right nowJob growth
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In the last yearSalary
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Typical monthly salaryJob opportunities
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Jobs in Jobstreet right nowSalary
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Typical monthly salaryJob growth
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In the last yearHow to become a Call Center Executive
There�s no field of study specific to becoming a Call Center Executive. However, a Communication, Marketing, or Hospitality Management background may give you some foundations to jumpstart this career.
- Complete at least a secondary education. A degree or diploma may give you an edge but is not always necessary.
- Gain experience with internships or entry-level roles in Customer Service, Hospitality Management, or even Sales. A background in the industry relevant to your employer may also be beneficial.
- A WSQ certificate or the equivalent in Customer Service or Communication may add depth to your qualifications.
- Train your skills to move on to Team Lead, Supervisor, or even Call Center Director.
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Call Center Executive employers on Jobstreet are looking for job seekers with expertise in the following areas. Chaperoning
Service Recovery
Administration
Quality Service
Administrative Support
Central Reservation System
Relationship Management
Property Management Software
Surfacing
Customer Service Industry
Catering Services
Business Continuity
Customer Service
Contact Centre Services
Service Level Agreements
Performance Appraisals
Operational Efficiency
Management Reporting
eCommerce
Written Communication
Source: Jobstreet job ads and Jobstreet Profile data
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