Client Relationship Manager
Manage and build the ongoing relationships between a company and its clients.
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Jobs in Jobstreet right now
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Salary
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Typical monthly salary
Job opportunities
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Jobs in Jobstreet right now
Salary
-
Typical monthly salary
Job growth
-
In the last year
On this page
- What's it like to be a Client Relationship Manager?
- How to become a Client Relationship Manager
- Latest Client Relationship Manager jobs
- Top skills and experience for Client Relationship Managers
What's it like to be a Client Relationship Manager?
A Client Relationship Manager is responsible for maintaining and building strong client relationships. Their key tasks often include identifying client needs, developing action plans to meet these needs and resolving any issues effectively. Also, they maintain regular communication with clients to ensure they are satisfied with the products or services they receive. Client Relationship Managers operate across multiple sectors, such as finance, marketing and technology, where they typically work closely with sales and customer service teams. This role requires excellent communication skills, high levels of organisation, and a keen focus on customer service.
Tasks and duties
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Working closely with the account team to manage client expectations and fulfill company responsibilities.
- Managing client communications and resolving any issues or conflicts.
- Developing a thorough understanding of key customer needs and addressing these effectively.
- Promoting the expansion of business with existing clients.
How to become a Client Relationship Manager
To become a Client Relationship Manager in Singapore, focus on developing interpersonal skills, earning a degree or equivalent experience, and gaining relevant consulting experience.
- 1.Earn a bachelor's degree in Business, Engineering, Computer Science, or Information Systems, or in a relevant field.
- 2.Develop proficiency in enterprise resource planning and business process analysis through practical experience or specialized training.
- 3.Aim to accumulate 3-5 years of consulting experience, preferably in roles involving direct interaction with clients to understand their needs and concerns.
- 4.Enhance critical thinking and problem-solving abilities by actively participating in challenging projects and finding creative solutions.
- 5.Foster strong leadership and negotiation skills to lead teams, manage client relationships, and drive business growth, while also demonstrating clear communication and presentation skills to convey ideas effectively.
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Latest Client Relationship Manager jobs on Jobstreet
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Client Relationship Manager employers on Jobstreet are looking for job seekers with expertise in the following areas.
Source: Jobstreet job ads and Jobstreet Profile data
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