Receptionist
On this page
- What's it like to be a Receptionist?
- How to become a Receptionist
- Latest Receptionist jobs
- Top skills and experience for Receptionists
What's it like to be a Receptionist?
Receptionists act as the intermediary between guests, clients, customers, and a company. They typically work at the reception area of an establishment and receive calls, deliveries, letters, and appointment requests. They also provide general administrative support to companies, such as scheduling meetings, photocopying, emailing, making travel arrangements, and contacting clients, partners, and customers.
Tasks and duties
- Greeting guests, customers, and clients when they arrive.
- Receiving packages and deliveries addressed to the office.
- Sending out packages and deliveries from the office.
- Answering and forwarding phone calls and emails.
- Directing visitors to meeting areas.
- Responding to questions and concerns at the reception area.
- Ensuring the reception area is presentable.
- Providing information to company inquiries.
- Ensuring office security with basic safety procedures, such as guest logbooks and visitor badges.
- Updating office calendars and scheduling meetings.
- Arranging travel and accommodation for official company travel.
- Photocopying, faxing, and emailing, as requested.
- Performing other administrative tasks, as requested.
Receptionists should have good communication and computer skills with the ability to organise sheets, documents, and files. They are often required to multitask and coordinate with numerous people, sometimes all at once.
How to become a Receptionist
A degree or diploma is not usually required to become a Receptionist, but it is encouraged to have some form of higher education.
Possess at least A levels, or pursue a diploma, degree, or other course in any field.
Complete an internship.
Enhance your resume with certification from free resources or workshops.
Get an entry-level job as a Receptionist.
