Employees at City Energy appreciate the high bonuses and attractive benefits, as well as the friendly colleagues and good working environment with a 'Kampung spirit'. The company is seen as a great place to excel and gain learning experiences, with staff being rewarded for great customer compliments and receiving privileges on product purchases and services.
However, some potential challenges were noted, such as concerns about the basic salary level, particularly when the company is performing well. There is also a perception that the workload can be too demanding at times, with a reliance on veteran employees. Employees have indicated a need for improved on-the-job training and the presence of professional trainers. Additionally, some concerns were raised about staff shortages and potential favouritism in management practices.