Company Profile

    Company overview

    Company size

    11-50

    Primary location

    170 Ghim Moh Road Singapore
    The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. Our Vision is “A Consumer-Friendly Singapore” and our Mission is “To champion consumers’ interests and to promote fair trading”.https://www.case.org.sg/

    Reviews overview

    2.45 ratings in total
    5
    1
    4
    0
    3
    0
    2
    3
    1
    1
    20%
    Rate salary as high or average
    0%
    Employees recommend this employer to friends

    What’s it like working at Consumers Association of Singapore (CASE)?

    AI summary of recent reviews

    The Consumers Association of Singapore (CASE) offers employees good work-life balance with flexibility around working hours and the ability to leave on time. Staff appreciate the exposure to diverse business and consumer experiences, and some benefit from supportive immediate supervisors who understand and value their contributions.

    Areas for improvement include the need for enhanced departmental management with better functional expertise and strategic direction. The organisation's HR policies and practices could benefit from modernisation and increased transparency, while procedures and standards could be better defined and maintained for consistency.

    Recent reviews

    2.0
    Executive
    Apr 2025
    Ghim Moh Central Region2 to 3 years in the role, former employee
    Challenges in Teamwork, Fairness, and Workload Balance in Operations
    The good thingsFlexi benefits, Bi annual trip.
    The challengesThere is a lack of teamwork in the company. Sometimes junior staff may influence managers, leading to misunderstandings to their colleagues. The environment can feel tense, and some team members take on more work than others in operational work.
    2.0
    Executive
    Oct 2022
    Ghim Moh Central Region1 to 2 years in the role, former employee
    Backwards workplace managed by new poor management.
    The good thingsGot work life balance.
    The challengesNo recognition/appreciation. Backwards HR policy and lack transparency. Messy management. Company cannot keep up with current good employment practices, even if it is related to National labour movement.
    1.0
    CRO
    Sep 2021
    Negative culture, management that lack quality and leadership
    The good thingsExposure to wide range of business and consumer experiences.
    The challengesIndividual department management lacks functional expertise and leadership skills. Organisation leadership does not understands the role of the organisation, it severely lack clear strategic directions and overestimates it's influence in the sector. Little to none concrete actions toward it's proclaimed cause.
    Ratings for Consumers Association of Singapore (CASE) are shared as-is from employees in line with our community guidelines
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