Convergys
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    Convergys
    (201 reviews)
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    Company Profile

    Company overview

    Website

    Convergys

    Industry

    Information Technology Services

    Company size

    51-100

    Primary location

    331 North Bridge Rd #13-04/06 Odeon Towers Singapore 188720
    Convergys Employee Care designs, implements and manages human resources business process outsourcing (HR BPO) solutions for all facets of the employment life cycle: staffing and recruitment, HR administration, payroll, benefits and learning. Leveraging integrated technology, 20 years of HR leadership, and a global services footprint, Convergys' solutions provide the comprehensive workforce support and information needed to drive strategic business decisions and engineer sustainable bottom-line improvements. Convergys Employee Care touches over 2 million lives, manages nearly 20 million employee interactions annually and has HR centres worldwide supporting clients in nearly 60 countries and 30 languages. To learn more, visit www.convergys.com.At Convergys, you will find a rewarding future with competitive pay and benefits, outstanding opportunity for career advancement as well as fulfilling personal growth! Product & ServicesPayroll OutsourcingHR Services OutsourcingBenefits Outsourcing

    Reviews overview

    4.1201 ratings in total
    5
    80
    4
    75
    3
    31
    2
    15
    1
    0
    84%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends

    What’s it like working at Convergys?

    AI summary of recent reviews

    Convergys stands out for its positive work environment and comprehensive benefits package, which includes various perks and incentives for employees. The company is particularly praised for its well-structured training programs and supportive management style, creating an atmosphere where employees feel valued and supported in their professional development. The company culture promotes teamwork and provides opportunities for career growth, with many employees appreciating the friendly and cheerful workplace atmosphere.

    However, some aspects of the work present certain challenges. The rotating shift schedules and overtime requirements can be demanding for some employees, while others note that salary increases could be more competitive. Additionally, some employees mention that account management can be challenging, particularly regarding workload distribution and time management across different accounts.

    Recent reviews

    5.0
    Customer Service Representative
    Aug 2020
    3 to 4 years in the role, former employee
    A company which knows how to balance work and life.
    The good thingsI enjoyed working in this company because it really knows how to take good care of its employees aside from the salary and incentives that they are getting. There are movie tickets during employee appreciation month and an annual year end party. They never fail to make their employees feel valued.
    The challengesI think working in this company overall is fine. It just depends on the person if he or she is still enjoying the job or not anymore.
    5.0
    Technical Associate
    Dec 2018
    Less than 1 year in the role, current employee
    It is my pleasure working at Convergys India
    The good thingsGood about this Company is "Rotational Shifts, High Quality customer service and Long Working Hours make you enough capable to work in any company without any hesitation for Working Hours, Quality Service etc."
    The challengesControl over Local Language used by Co-Workers during Work. Reward Employees for their Hard work in a satisfying way.
    5.0
    Sales associate
    Feb 2018
    3 to 4 years in the role, former employee
    VERY NICE ENVIRONMENT
    The good thingsThey give me good training and experience every time also with a good mentor teaches me allot about the role to be more confident and well rounded as employee.
    The challengesnone
    Ratings for Convergys are shared as-is from employees in line with our community guidelines
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