Act as first contact point with customers
Act as first contact point with customers
28d ago
28d ago
DHL Global Forwarding
(24 reviews)
Company Profile
Company overview
Website
Industry
Logistics, Freight & Delivery Services
Specialities
Freight Forwarding, Customs Solutions, Air Freight, Ocean Freight
Company size
101-1,000
Primary location
1 Changi South Street 2 Singapore 486760
The DHL team comprises over 320,000 people in practically every country on the planet. And yet they all have one important thing in common.The Customer.That’s because although logistics are what drive our world, people are what connect it.Delivering service, quality and sustainability, every single day to every single customer, is how we’re able to bring people together – and make a difference to their lives.
Jobs at DHL Global Forwarding
Based on your search activityManages relationship of a defined number of CSI/ MNC and SC customers and prospects in a particular sector .
Manages relationship of a defined number of CSI/ MNC and SC customers and prospects in a particular sector .
28d ago
28d ago
Our mission statement
Connecting People. Improving Lives.
Gallery photos
Reviews overview
3.424 ratings in total
5
7
4
7
3
4
2
1
1
5
75%
75%
What’s it like working at DHL Global Forwarding?
AI summary of recent reviews
DHL Global Forwarding receives positive feedback for its supportive direct management and positive workplace culture where colleagues demonstrate strong camaraderie and willingness to help each other. The company is recognised for providing good development opportunities through internal training and job rotations, along with competitive compensation packages including bonuses and overtime pay.
Areas for improvement include addressing work-life balance concerns related to high workload and overtime requirements, enhancing interdepartmental communication, and implementing more structured performance assessment systems. Some employees also note that workload distribution could be more balanced, particularly during periods of staff shortage.
Recent reviews
2.0
Field Sales Executive
Mar 2025East Region3 to 4 years in the role, current employee
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The good things- Direct superior (manager) is very supportive and is a good mentor.
- The manager acknowledged and recognized subordinate's working performance.
- The manager is always open for feedback.
The challenges- No work-life balance.
- No teamwork within M&S department (no interaction between Sales and SS; sales will only approach SS when facing shipment issue).
- Office politics from one of a small group. They like to judge and criticize people, always mocking at people and talk gossip behind colleagues.
5.0
Senior Coordinator
Jul 2023Tampines East Region1 to 2 years in the role, former employee
Great working environment with lots of opportunities to learn
The good thingsBonus, OT paid, encouraging & fun environment
The challengesStress that you can find at most companies but still quite manageable.
3.0
SPECIALIST
Mar 2023SingaporeLess than 1 year in the role, current employee
Great staff benefits but stressful customer
The good thingsStaff perks and work environment
The challengesGreat working environment but not very clear guiding and mentoring of new staff coming on board
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