(12 reviews)

Company Profile

Company overview

Website

Edvox Music School

Industry

Education, Training & Professional Development

Company size

51-100

Primary location

Singapore

Edvox Music School was established in 2002 with the objective of bringing high quality music education to the heartlands and to all music lovers. Our School offers comprehensive practical (VIOLIN, PIANO, GUITAR, CELLO, VIOLA, WINDS, DRUMS) and theoretical music classes in various instruments conducted by qualified instructors. It is of utmost importance for our School to foster a friendly and inspiring environment to bring out the best in all our students and staff. We delicately manage the differing needs and pursuits of examination and leisure-learning students.

Jobs at Edvox Music School

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Part-Time Customer Service Assistant

at Edvox Music School

Punggol, North-East Region

-Respond to customer service-related queries/requests. -Recommendation of music courses, enrolment, fees collection. -Perform general...

classification: Retail & Consumer ProductsRetail & Consumer Products

18d ago

Customer Service Executive

at Edvox Music School

Singapore

Provide customer service, music courses recommendation, daily running of the music school, sales, inventory management and administrative duty.

classification: Call Centre & Customer ServiceCall Centre & Customer Service

19d ago

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Reviews overview

4.712 ratings in total

5

9

4

2

3

1

2

0

1

0

100%

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100%

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What’s it like working at Edvox Music School?

AI summary of recent reviews

Employees at Edvox Music School appreciate the opportunities for growth and the supportive environment fostered by friendly and helpful colleagues. They find teaching students to be a rewarding experience that gives them a sense of fulfilment, and they feel that the pay and benefits are good, with decent salaries and opportunities to earn more by working longer hours.

However, there are some potential challenges, such as managing demanding parents who have high expectations, periods of high workload during events or when fees and payments are due, and the need to meet performance targets and key performance indicators (KPIs), which can be challenging to adjust to initially.

Recent reviews

5.0

Teacher

Aug 2021

Punggol North-East Region1 to 2 years in the role, current employee

The best company I had worked so far

The good thingsPandemic really strucked hard to alot of industries and also enrichment industry however I feel very grateful to work here as I see some other people lost their jobs during Circuit Breaker. And I get sponsorship to continue learning my second instrument which helps to expand my ability to teach another instrument in the very near future. I'm happy to work here.

The challengesChallenges and good opportunities to learn how to organize yearly events which company believe it's a good exposure for our students to show their talents.

5.0

Teacher

Apr 2021

Marine Parade Central Region3 to 4 years in the role, current employee

Had a fruitful and self-challenging journey with this school

The good thingsWhat spoke out to me was the inclusive staff culture, where people would reach out for help, as well as help give tips and train those that are newer or lacking in certain areas. So, not much to stress about there. Besides that, teaching students is a joy in on itself. It gives meaning to what I do and despite the hours, I am rewarded with a higher-than-average pay and the chance to make a great difference in the development of a child's talents. Very organised systems and structures in place, management-wise.

The challengesWork targets might be tricky to adjust with intially, but it is not unreasonable and gave me something to work towards, as someone who is pragmatic and prefers having certain goals.

5.0

Part-Time Customer Service Assistant

May 2020

Less than 1 year in the role, current employee

Well-paying part-time job with friendly co-workers

The good thingsEven though the job was a part-time one, the pay is decent and adequate. If one chooses to work longer hours, it is possible to make more than some traineeships and internships. Co-workers and other staff are easy to get along with and are very willing to help new-comers.

The challengesAs with many other admin jobs, the work can get quite routine. On days when fees and payments are due, the workload can get intense as well. It is also not uncommon to encounter difficult parents.

Ratings for Edvox Music School are shared as-is from employees in line with our community guidelines

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