(38 reviews)

Company Profile

Company overview

Website

Company size

51-100

Primary location

158 Kallang Way #03-05 Performance Building, S(349245)

We are a one-stop digital agency dedicated to helping SMEs grow with data-driven digital solutions.For over a decade, our agency has helped over 5,500 local businesses across industries make the transition from offline to online — solving their most pressing challenges and implementing the right digital strategies to build sustainable, compounding growth. The FirstCom approach relies on in-house expertise, data and results-oriented goals. Our 200 strong team of employees are made up of executives, creatives, designers, marketers and producers who are domain experts in their respective fields.At FirstCom, we encourage our employees to take an approach of continuous learning. You’ll expect to attend company-sponsored courses for industry-recognised certifications by SkillsFuture Singapore, Infocomm Media Authority of Singapore, Facebook, Google and more.

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Reviews overview

3.638 ratings in total

5

14

4

11

3

2

1

8

87%

Rate salary as high or average

71%

Employees recommend this employer to friends

What’s it like working at Firstcom Solutions?

AI summary of recent reviews

Employees at Firstcom Solutions appreciate the friendly and supportive colleagues, as well as the many opportunities to learn new skills and gain exposure to different industries. The work environment is described as positive, young, and vibrant, with supportive management that is open to new ideas and motivates employees. There are also good opportunities for career growth and progression within the company.

However, a common challenge is the heavy workload, with employees often needing to work overtime and on weekends to meet deadlines. Achieving a good work-life balance can be difficult due to the fast-paced environment. Some reviewers also mention issues with project management, such as unclear requirements and overselling to clients. Additionally, there are indications that training for new employees could be improved to help them get up to speed more quickly.

Recent reviews

2.0

Web developer

Jun 2022

Singapore1 to 2 years in the role, current employee

Contribution is not appreciated

The good thingsYou are usually left alone to do your work.

The challengesCan feel robotic at times. Management doesn't invest in personal growth. They put you in courses for their benefit.

1.0

Project Executive

Mar 2022

SingaporeLess than 1 year in the role, former employee

Mentallyy stressful from the first day onboard.

The good thingsFriendly colleagues that are willing to help.

The challengesI shall now sugar coat my words and i will be as honest as it can be. Learning curve is super steep. There's very little orientation for newcomers. first day of work, right after you are assigned to your laptops and desk, you will probably received around 10 new projects assigned to you into your work emails. you get 2-3 new projects every few days and each projects take at least 3-4 months to complete if everything goes smooth but it usually doesnt. literally just throw you into a pile of mess. turn over rate is high as well. in my super short stay there, i learnt that many others have as much as 80+ projects assigned to them at any given time. So much so that you have to smoke your customer until much progress have been made. thats how it is there. many times, people leave and their projects just gets thrown to you, with little info made available for you to carry forward and many empty promises made to the clients. dont be misguided by their good google reviews. they are mostly bought reviews. i know this from the people working there. you also get incentive if your clients gives you a good review. they have a huge team to work with but with the amount of projects they take up, it will never be enough. many times the sales team will promise cilents many things that the project executives and developers could not deliver. thats just how it is there. and yup you probably have to OT a few days every week without fail given the amount of work and projects thrown at you. so if you value your work life balance. i will not recommend it here. you will probably have to endure frustrated clients looking for you all the time.

5.0

Sales Team Lead

Jan 2022

Singapore3 to 4 years in the role, former employee

Hustle smart, not just hard

The good thingsOpportunities: You are given opportunities to take charge of your career path. If you can't do sales, you can request for a department switch (which is usually given). Learning: Digital marketing skills training is given to help you better understand the industry, what you are selling, and what issues clients are facing. Location - Kallang Way is quite central, very important especially when you're travelling all over Singapore to meet prospects Culture: Team bonding sessions after work (paid by management), colleagues are willing to help each other out / share ideas on how to hit our targets. Management: Receptive of new lead generating ideas, helps us clock our call numbers much easier. Willing to take risks which is beneficial for the business in the long run. Benefits: Work mobile phone is provided so that you can segregate work from your own personal number. Additional maternity benefits and personal touch from management is much appreciated too.

The challengesNeed to manage new-comers / fresh grads who might have unrealistic expectations for a sales-related job. Sales is cut-throat and you have to know how our product or services are better than competitors. Many sales people here don't understand that, or do their own research on how our competitors are packaging themselves. This is inevitable and will likely require time outside of regular working hours. Learn what type of client or industry converts better, and address their pain points well. If you are able to do that, then hitting sales revenue targets are possible. Don't blame your work conditions or workload.

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