Employees at Fossil appreciate the friendly and supportive managers, nice and collaborative colleagues, and the casual and friendly company culture. They enjoy working with a good merchandise mix ranging from watches, jewellery, and leather goods from popular designer brands. Fossil provides one-on-one training for employees to learn about fixing and selling watches properly, and the organisational structure and camaraderie help ease the workload and stress.
However, there are some potential challenges, such as the need to work long hours standing, as is common in sales associate roles. There can also be pressure to achieve sales targets and convince customers, which may be challenging for some employees. Employees may face tight project deadlines and challenges in delivering results within the given timelines. Some employees feel that there are limited opportunities for better salaries at Fossil, and there is a perception that management may not always understand the underlying problems faced by lower-level staff.