Employees at Great Eastern appreciate the good compensation and benefits, including high commission pay, bonuses, and discounted insurance rates for permanent staff. The company offers flexible work hours and the ability to manage one's own time. Great Eastern also provides extensive training to keep employees up-to-date with industry knowledge and skills. The work environment is described as friendly, with nice colleagues and a supportive company culture.
However, there are some potential challenges, such as a heavy workload with long hours and the need to be available 24/7 for emergencies. Achieving a good work-life balance can be difficult, with challenges in taking leave and overtime being common. Employees in sales and customer service roles may face difficulties in identifying prospects, meeting customer needs, and dealing with high call volumes. There are also concerns about management practices, such as favouritism, bureaucratic processes, and a lack of recognition for efforts.