Employees at International SOS appreciate the opportunities for career growth and personal development offered by the company's global presence and branding. They also value the chance to travel overseas for work and learn about the healthcare industry and other sectors. The work environment is described as fun and close-knit, with a family-like atmosphere, and the company is willing to invest in its employees. Employees enjoy flexible work timings, supportive management, and the company's efforts to promote work-life balance through outings and events for staff and their families.
However, some potential challenges have been noted, such as long working hours due to lean manpower, high stress and tight deadlines, with a perception that management focuses more on numbers than staff welfare. There is also a perceived lack of budget for automation, which could increase efficiency. The shift hours can be challenging for some employees, and there is a perception that the company is slow to catch up with technology and pay compared to the market. Some employees have highlighted a lack of communication regarding projects and the direction of top management, as well as limited access to medical facilities for those working on remote sites. There is also a perception of lack of management support and standardised operating procedures in some areas, and some employees have highlighted difficulties in maintaining work-life balance.