Iron Mountain
    (9 reviews)

    Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    101-1,000

    Primary location

    28 Quality Road Singapore
    Recall Total Information Management (A subsidary of Iron Mountain Inc) is a leading global provider of information management solution. Iron Mountain's solutions span both physical and digital information assets, such as paper documents, records and electronic files, and have developed to meet the diverse and evolving information management needs of customers.Iron Mountain is the leader in the use of technology and process standardisation to drive innovation and efficiency in responding to the increasing demand for information management solutions. Iron Mountain offers integrated storage, access, workflow automation, back-up protection and certified destruction of its customers' information assets across the information media spectrum. Recall's service-oriented approach seeks to deliver security, accuracy and accountability to reduce risk, increase efficiency and contain costs for customers facing a rapidly changing and expanding information management environment.

    Reviews overview

    3.79 ratings in total
    5
    2
    4
    4
    3
    2
    2
    0
    1
    1
    89%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends

    What’s it like working at Iron Mountain?

    AI summary of recent reviews

    Employees at Iron Mountain appreciate the strong teamwork and collaboration, even as a multinational company. The company provides opportunities for professional growth by entrusting employees with responsibilities and believing in their capabilities. The transparent and open culture fosters teamwork and communication. Employees also value the chance to learn new things on the job and meet new people.

    However, there are some potential challenges. Some employees have been impacted by retrenchment exercises directed by global management in recent years. There can be lapses in communication, particularly for offsite employees. Due to staff shortages, employees may need to multitask and work overtime to meet deadlines. Some feel that job training could be improved and that their opinions on daily activities could be better incorporated. There are concerns about changing decisions from management and the need for some managers to improve their communication skills. Certain employees have highlighted the need for better IT support in their roles. Additionally, some employees are not satisfied with the level of compensation and wages provided.

    Recent reviews

    5.0
    Finance Manager (Billing & Collection)
    May 2020
    Singapore9 to 10 years in the role, current employee
    An MNC that feels like a family business
    The good thingsThe team works really well together though we are an MNC, the teamwork is as strong as those family business.
    The challengesRecent global management have directed to a number of retrenchment which we did not faced for many years prior to 2019.
    4.0
    Data Processing Specialist
    Mar 2020
    3 to 4 years in the role, former employee
    Good but challenging
    The good thingsThe company has helped me to grow professionally by entrusting me with responsibilities and believing in my capabilities. The strength of the company's leadership is seen in​​​​ having certain individuals who care for and believe in your potential.
    The challengesOne of the challenges I find working with the team here is that there are sometimes lapses in communication due to my work location being offsite from the company's headquarters. Some managers need to step up their communication skills.
    1.0
    Finacne
    Nov 2019
    cancer
    The good thingsGood if you are not capable.
    The challengesWorking without basic I.T support.
    Ratings for Iron Mountain are shared as-is from employees in line with our community guidelines
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