Employees at IX Mobile Pte Ltd appreciated the supportive and sociable colleagues, as well as the many learning opportunities and experience in tackling and managing customers, especially difficult ones. However, there were potential challenges with poor management, including lack of guidance, planning, and delegation of work. Additionally, some reviewers felt that there was a heavy workload at times, with employees having to wear multiple hats due to manpower shortages. A few reviewers also indicated that the pay was low compared to the workload, and there were issues with late payments.