LCH Insurance Brokers
    (23 reviews)

    Company Profile

    Company overview

    Industry

    Insurance

    Company size

    51-100

    Primary location

    16 Raffles Quay, #34-01, Hong Leong Building, Singapore 048581
    LCH Insurance Brokers has been a leading insurance broker since its inception in 1978 as LCH (S). Since then, LCH has grown from strength to strength and established itself as a leader not only in Singapore, but also around the Southeast Asian region. At LCH , we understand the importance of offering the flexibility to our clients to cater to their specific insurance needs. LCH prides ourselves on our ability to recognise and deliver customised risk solutions. With nearly 40 years of experience from the existing team, we are strategically positioned to handle these needs, both locally and globally, through our close contacts with key underwriters in all major insurance markets.Through working with our clients who are major players across various industries, we have an in-depth understanding of market trends, which allows us to present novel approaches in managing the most complex issues. These complex issues are not restricted to just risk management aspects, but claims management as well. We are one of the only local Singaporean brokers to have a dedicated claims department, and are well-reputed to be especially effective and timely in the collection of claims on behalf of our clients. Our long-standing relationships with clients, some exceeding three decades, are testament to their trust and confidence in us.

    Gallery photos

    Reviews overview

    1.523 ratings in total
    5
    1
    4
    2
    3
    0
    2
    1
    1
    19
    61%
    Rate salary as high or average
    9%
    Employees recommend this employer to friends

    What’s it like working at LCH Insurance Brokers?

    AI summary of recent reviews

    LCH Insurance Brokers maintains some basic positive aspects, including reliable salary payments and some basic benefits such as free lunches and pantry drinks. Many employees appreciate their friendly colleagues who provide a supportive work environment among peers.

    However, several significant challenges are consistently mentioned across reviews. The management style is described as highly controlling with excessive monitoring of staff activities. The working environment remains traditional with outdated systems and limited flexibility. Employees express concerns about limited career development opportunities, expectations of regular overtime, and high staff turnover. The company's approach to medical leave and benefits is described as restrictive, with limited flexibility in working arrangements.

    Recent reviews

    1.0
    Executive
    Sep 2025
    Raffles Place Central RegionLess than 1 year in the role, former employee
    Poor Leadership Overshadows Everything Else
    The good thingsAlthough the director tries to portray himself as a caring manager by catering food for staff, it's clear that these gestures are used as tools for control. Free lunches are fine and considered a benefit, but employees are expected to stay in for lunch daily, with little to no flexibility to run personal errands, even during their own break time. Despite all these challenges, many employees stay because the company offers generous salaries and bonuses. Financial incentives seem to be the only reason people tolerate the poor management and toxic environment.
    The challengesThe company is unofficially managed by an individual who behaves more like a dictator than a leader. He obtained his role not through merit, but because his aunt is a major shareholder. Unfortunately, his lack of competence is apparent in how the company is run. He is known for extreme micromanagement, not only within his own team but also across departments, disregarding proper hierarchy and chain of command. Employees are constantly monitored like their movements, conversations, and interactions are all watched closely, creating a tense and uncomfortable work environment. The working culture is rigid and suffocating. Staff are expected to strictly follow his rules, and he has no hesitation in shouting at or insulting employees during meetings, often belittling them with comments like "you have no brain." He has openly told his team on several occasions that “the door is always open” essentially encouraging people to leave if they can’t adapt to his style.
    1.0
    Insurance Broker
    Jun 2025
    Raffles Place Central RegionLess than 1 year in the role, former employee
    Authoritarian Management Style and Toxic Workplace CultureThe company operates under a strict dictatorship-style management approach, where total compliance is prioritized over leveraging employees’ skills and expertise. Employees are heavily micromanaged to the point where every movement within the office is monitored. Open communication with co-workers is discouraged, and there is little to no freedom to express opinions or engage in casual conversation. Employees are expected to remain at their desks and work continuously throughout the day. Even personal workflows, such as managing emails or files, must strictly adhere to the company's rigid standards. There is no flexibility or allowance for personal preferences or working styles. Lunch is provided for some departments, but employees are not allowed to refuse it and must eat in the office. For some departments, stepping out during lunch for personal errands is prohibited, effectively eliminating personal time during the workday. Despite years of service, employees are not recognized for their loyalty or contributions. Management shows little hesitation in terminating staff who express differing viewpoints or question decisions, reinforcing a culture of fear and control. Trust is noticeably lacking, even toward long-term employees. Daily work is primarily back-end focused, with limited interaction with clients which is unusual for a company in the insurance brokering industry. As a result, employees often do not develop or enhance relevant industry skills, even after several years in the role. While some co-workers may appear content, this is likely due to the above-average salary packages rather than genuine job satisfaction. Many remain not out of loyalty or engagement, but because the financial compensation makes it difficult to leave.
    1.0
    Insurance Broker
    Jun 2025
    Raffles Place Central RegionLess than 1 year in the role, former employee
    Join at your own risk.. high turnover rate for the position at particular team..
    The good thingsPay normally given early than payday.
    The challengesTeam dynamics and culture. No teamwork in the team despite only having 3-4 people in 1 team. Minimal guidance and supervisor expect you to know everything. Will pick on your mistakes and will not praise when you help the team to rush deadlines
    Ratings for LCH Insurance Brokers are shared as-is from employees in line with our community guidelines
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