Employees at Lotte Duty Free Group appreciate the facilities, such as the large pantry, and the fun activities organised by the company. Fresh graduates find it a good opportunity to start their careers, and some employees find their colleagues to be nice.
However, there are potential challenges, such as concerns about the benefits being only the bare minimum and a lack of work-life balance. Employees have noted issues with lack of proper planning and communication, with instructions or information being shared at the last minute. There are also concerns about management, with some employees feeling that management does not care about issues on the shop floor. Some employees have experienced changes to their roles, such as being offered a different role at a lower salary. Additionally, there is a potential issue with gossip among employees.