Employees at Miniso appreciate the friendly and helpful colleagues and supervisors who create a supportive working environment. Teamwork is a strong point, with staff working together effectively to drive sales. The learning opportunities in cashiering, customer service, and retail operations are valued, and part-time employees benefit from flexible scheduling that helps balance work with other commitments.
However, there are some potential challenges, including understaffing which can lead to part-timers covering shifts on off days or working extended hours. Overtime is frequently required, particularly during new store openings, with some concerns about compensation. Work/life balance can be challenging due to workload demands and staffing constraints. Employees have also noted that staff benefits and recognition could be improved, with limited perks and a desire for more acknowledgement of hard work. Management practices vary across locations, with some experiencing supportive leadership whilst others note challenges with certain managers and frequent staff reshuffling.