Nail Palace
    (4 reviews)

    Company Profile

    Company overview

    Industry

    Hair & Beauty Services

    Company size

    51-100

    Primary location

    85, Defu Lane 10 Singapore 752120
    About usMultiple award-winning, leading nail salon chain in SingaporeOverviewWelcome to Nail Palace, the multiple award-winning and leading nail care salon chain in Singapore, with over 100 talented and professional artistic nail technicians. What started as a passion for manicures and pedicures turned into a business in 2002, Nail Palace grew to become one of the most renowned nail salons in Singapore, with 28wholly owned branches conveniently located all over the island. We have more than 18 successful years of rich and varied experience in the nail care industry and have earned recognition for multiple awards including SMEs Asia Award Singapore: Asia Business Journal & Trade & Industry Association 2013/2014, Asia Pacific Brand Award Singapore’s Finest: Coup D’ Heritage 2013, and Singapore Brand: Singapore Brands Awards 2013/ 2014.Our PromiseFrom the beginning, we have remained true to a single aim: to provide a variety of premium nail care services easily accessible for everyone. In fact, Nail Palace was started because our founder, Miss Cheng, recognized a severe gap in the Singapore nail care industry, compared to the global nail care industry. Where other parts of the world has advanced technologies and services, Singapore’s nail salons barely had the proper knowledge and skills. Therefore she decided to initiate a nail salon that would be up to par with the world’s best nail salons. To this day, we maintain this to make customers’ salon experience as unique and memorable as they are, promising to pay close attention to the details of service, maintain the highest standard in the cleanliness of our salon, exceed their expectations, and keep them coming back for more!Our ServicesWe love what we do and enjoy providing a comprehensive range of nail care services that nurture, pamper, and style your nails flawlessly! Our passionate and skillful nail technicians transform dull digits into beacons of positive attention with massive selection of nail colours and nail care services which include Manicures & Pedicures of various types, Nail Art, Foot Hydrospa Therapy, Sole Renewal Treatment, and many other services using high quality products from top brands such as OPI, Ezflow, Seche and Gelish. Always on the forefront of nail fashion, we also provide an extensive range nail art services like nail crystals, freehand nail art painting, glitters, nail decals and Japanese 3D nail art design.

    Jobs at Nail Palace

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    at Nail Palace Pte Ltd
    Bukit Panjang, West Region
    *Welcome and greet customer. *Manage outlet administration; answer phone call, report, etc. *Handle and process the customer's requests;...
    *Welcome and greet customer. *Manage outlet administration; answer phone call, report, etc. *Handle and process the customer's requests;...
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    17d ago
    17d ago

    Gallery photos

    Reviews overview

    2.04 ratings in total
    5
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    3
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    1
    1
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    Rate salary as high or average
    0%
    Employees recommend this employer to friends

    What’s it like working at Nail Palace?

    AI summary of recent reviews

    Nail Palace offers some positive aspects including a supportive environment with friendly colleagues and predictable working hours that enable employees to maintain work-life balance with consistent 5pm finish times. The workplace appears particularly suitable for new graduates seeking initial work experience.

    Areas for improvement include the traditional management style which involves micromanagement and inconsistent procedures. Employees have noted concerns regarding limited career progression opportunities, minimal staff benefits, and resistance to technological advancement with a preference for manual processes.

    Recent reviews

    1.0
    Office Staff
    Aug 2025
    Hougang East North-East RegionLess than 1 year in the role, former employee
    join at your own risk
    The good thingsfriendly colleague that's it lol
    The challengesold school management no increment no career progression no staff benefits blacklisted by CCCS
    2.0
    Customer service officer
    Jun 2022
    5 to 6 years in the role, current employee
    Staff Benefits not attractive. No increment . Outlet Manager hard to work with each other .
    The good thingsTiming is what i'm looking for therefore i'll still stay for the timing.
    The challengesNo challenge as work load are the same.
    2.0
    Human resource executive
    Mar 2022
    Singapore1 to 2 years in the role, current employee
    Unpleasant place to work at
    The good thingsColleagues are great. Working hours are perfect. Location is good. Overall not a very bad experience if you are a new graduate.
    The challengesThe REAL Management needs to do something about the FAKE Management. Proper SOP and standardize other procedures. 'Head of Office' to not micromanage staff/ showing empowerment. Equity towards all employees. Salary to credit on time.
    Ratings for Nail Palace are shared as-is from employees in line with our community guidelines
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