Employees at PacificLight Power appreciate the systematic and efficient team and HR processes, as well as the flexibility to choose their working schedules. There is a cooperative environment where team members and business users work well together. Internal staff mobility is encouraged to broaden knowledge across departments, and the company is viewed as stable.
Some potential areas for improvement include reducing micromanagement from supervisors, enhancing multiracial team building efforts, improving processes for dealing with difficult customers like bad debt cases, refining decision making to drive better business outcomes, increasing local hiring at times, and supporting continuous upgrading of skills and processes.