Company Profile

    Company overview

    Specialities

    Passenger service solutions, Airport hospitality

    Company size

    51-100

    Primary location

    80 Airport Boulevard, Changi Airport , Terminal 1, Singapore 819642
    Plaza Premium Group (PPG), is the global leader in integrated, 360-degree airport hospitality experiences and passenger service solutions. Headquartered in Hong Kong, PPG introduced the world’s first independent airport lounge in 1998.Today, PPG operates the largest network of airport lounges worldwide and offers a 360-degree airport experience with 14 brands under its portfolio, operating across 600 international and domestic airports in 150 countries, and proudly serving 24 million passengers annually with world-class services.

    Our mission statement

    - Meet every customer’s expectation and deliver total satisfaction- Strive for sustainable growth through innovation in services, market expansion, cost-effectiveness and operation efficiency- Cultivate a people-oriented culture conducive to teamwork, creativity, and personal development- Promote civic-mindedness and social responsibilities

    Featured

    Plaza Premium Group – Together, We Make Travel Better

    Awards and accreditations

    Progressive Wage Mark 2025
    Progressive Wage Mark 2025

    Gallery photos

    Reviews overview

    3.33 ratings in total
    5
    0
    4
    2
    3
    0
    2
    1
    1
    0
    67%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at Plaza Premium Lounge Singapore Pte. Ltd.?

    AI summary of recent reviews

    Employees at Plaza Premium Lounge appreciate their supportive colleagues and the opportunities to learn, particularly in customer-facing roles. The team maintains a positive attitude despite facing challenges. However, some potential areas for improvement include a tendency for overwork, limited benefits such as medical claims, and the need for night shift staff to work independently across job roles.

    Recent reviews

    4.0
    Finance
    May 2021
    Changi Airport East Region1 to 2 years in the role, current employee
    Good Working environment
    The good thingsexposing new experience, strive to improve work flow effectiveness. Management concern with employee's welfare.
    The challengestendency to overwork staff with lower benefit to employee. medical claim is limited,
    4.0
    Guest service officer
    Jun 2019
    Learn and enhance myself as a Guest Service officer
    The good thingsColleagues are very helpful Willingness to help till I can stand it by myself Learning alot as Guest service officer due it mg first time handling front line service
    The challengesWe learn how to be indenpendent especially night shift as We work alone together with other staff..helping each other in their job scope, from there we learn by ourselves that already being thought by our buddy as it says hand on
    2.0
    Guest service officer
    Jul 2015
    Less than 1 year in the role, former employee
    Plaza premium as a young company
    The good thingsThe colleagues and team are positive regardless
    The challengesEverything
    Ratings for Plaza Premium Lounge Singapore Pte. Ltd. are shared as-is from employees in line with our community guidelines
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