Technical Support Engineer salary at Ricoh

Employees at Ricoh appreciate the cooperative and friendly colleagues, as well as the newly renovated office and good working environment. The compensation package and benefits are also seen as competitive by some reviewers.

However, there are potential challenges, such as issues with management in terms of micromanaging, lack of clear direction, and prioritising sales over other departments. Inefficient processes, particularly in areas like documentation, finance, and customer service, were also noted. Additionally, the workload can be high, especially for sales roles with expectations of overtime and weekend work.