Company Profile

Employees at SATS appreciate the friendly colleagues and strong teamwork, noting that staff are helpful and supportive. Many value the opportunities to learn new skills and gain knowledge daily, as well as the chance to meet people from diverse backgrounds and interact with international passengers. The salary and benefits are viewed positively, with reasonable pay and travel benefits, and employees appreciate working in the airport environment for a recognised Singapore aviation brand.

However, there are some potential challenges, such as work/life balance being difficult due to 24-hour operational requirements and demanding shift schedules, including 12-hour shifts for 7-8 consecutive days and night shifts. Some employees have noted that management could be improved, particularly regarding communication and follow-through. Additionally, securing time off during festive seasons, public holidays, and weekends can be challenging, and the working environment can be physically demanding with outdoor work in hot conditions and high-pressure periods during peak travel times.