SATS Asia-Pacific Star
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    SATS Asia-Pacific Star
    (4 reviews)
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    Write a review

    Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    20 Airport Boulevard Singapore
    SATS Asia-Pacific Star Pte Ltd (subsidiary of SATS), a wholly-owned subsidiary of SATS, provides both Ground Handling and Inflight Catering Services to the Low Cost Carriers (LCCs) in Singapore. From a humble beginning, it now has a majority of the LCC market share in Singapore. The company is expanding to support the expansion of our airline clients.

    Gallery photos

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    Reviews overview

    3.04 ratings in total
    5
    1
    4
    0
    3
    1
    2
    2
    1
    0
    50%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at SATS Asia-Pacific Star?

    AI summary of recent reviews

    Working at SATS Asia-Pacific Star offers unique advantages, including an engaging airport environment where employees can interact with interesting people daily. The company provides staff discounts and offers flexible scheduling options, particularly beneficial for flexi-staff positions.

    However, employees note that the compensation tends to be modest compared to the workload. Additionally, staffing shortages often result in the need to work extra hours, particularly affecting full-time and part-time staff members.

    Recent reviews

    5.0
    Passenger Service Associate
    Sep 2025
    Changi Airport East RegionLess than 1 year in the role, current employee
    Fun environment a must if you want to work at airport.
    The good thingsFun and time pass very fast
    The challengesAll great just need to be quick thinking.
    2.0
    Passenger Service Agent
    Jun 2025
    Changi Airport East Region2 to 3 years in the role, current employee
    Reality of a sub-companyPositive: -Can OT alot, even without asking you get OTed automatically -Colleagues are welcoming and willing to teach -Able to get AWS and bonus -Can retime to talk to management -Awesome training quality -Nice uniform and company logo -Passenger compliments earn you vouchers, while complaints earn you a meeting with manager(s), able to get retime for this which is a pro as can start/end work earlier than colleagues Negative: -HR usually slow to reply UNLESS its to chase you for monetary or nesssary documentation. Lacks information in emails and untimely updates. -Lack of management in teams. Management (for my team), lacks a lot, especially from upper management. Information is passed slowly down chain of command, and sometimes lacks information. -Colleagues usually talk in own language which causes unnecessary tensions sometimes. -Flight delays are last minute communicated to us with unclear information (i.e. aircraft connection. Specifics need to be included as passengers ask and we do not know). -Not much benefits. Really very few. -Lack of growth opportunities and support for promotion.
    2.0
    Passenger service agent
    Nov 2022
    Singapore1 to 2 years in the role, current employee
    Workload and salary doesn't tally
    The good thingsThe people that ypu work with
    The challengesThe workload that was given doesn't match with the salary offered
    Ratings for SATS Asia-Pacific Star are shared as-is from employees in line with our community guidelines
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