We provide excellent training and career progression opportunities.
We provide excellent training and career progression opportunities.
1d ago
1d ago
Shilla Travel Retail
(15 reviews)
Company Profile
Company overview
Website
Industry
Travel Agents, Tour Operators & Tourist Services
Company size
101-1,000
Primary location
80 Airport Boulevard, #03-108, Terminal 1, S (819642)
The Shilla Duty Free has the largest beauty offering in Asia Pacific, introducing a wide range of international brands and Korean skincare brands ever since it started operations in October 2014. The Korean cosmetics brands have proven to be a hit amongst travellers who desire the flawless, natural look as seen on popular Korean stars.The Shilla Duty Free, Singapore is the top beauty destination at Changi Airport with 23 Cosmetics and Perfumes stores across all terminals including Shilla Beauty Loft, the world’s first duty free beauty services loft. Additionally, we operate two watch boutiques, Maison de Chronus as well as Victoria’s Secret stores within the transit area of Changi Airport. We are committed to providing the best travel retail shopping journey for travellers. Each terminal’s Central store is structured to have its own unique offering alongside the major beauty brands.
Jobs at Shilla Travel Retail
Based on your search activityWe provide excellent training and career progression opportunities.
We provide excellent training and career progression opportunities.
1d ago
1d ago
Gallery photos
Reviews overview
3.815 ratings in total
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80%
73%
What’s it like working at Shilla Travel Retail?
AI summary of recent reviews
Shilla Travel Retail offers a dynamic work environment with substantial training and development opportunities in retail operations and customer service. The international atmosphere at Changi Airport provides unique experiences working with diverse colleagues and customers. Employees value the comprehensive benefits package including medical coverage, transport allowance, and commission structure, along with the supportive workplace culture.
The role does present certain challenges, including adaptation to a shift work schedule with early morning or late night hours. Employees also note that sales targets can be demanding, particularly as business levels fluctuate, and career advancement opportunities may be limited due to the organisational structure.
Recent reviews
4.0
Beauty advisor
Jun 2021Singapore5 to 6 years in the role, former employee
Excellent experience
The good thingsThere are alot of things I have learned in shilla. Like upsell, link sell, consultation, cashiering, customer service, inventory, arrange the products according whenever it deliver to the shop floor and price change in monthly basis.
The challengesLearn new things but surely I can adapt to it. Like new product launches perfumes, skincare, makeup and body care.
1.0
Operations
Jan 2021Changi Airport East Region5 to 6 years in the role, current employee
Change of command drive negative experience in the management
The good thingsWorking with Changi Airport Group closely allowing better exposure in HUMAN touch!
The challengesHave to face strong politics issue with individual department Heads, unable to establish mature communication!
5.0
Sales Supervisor
Nov 2020Less than 1 year in the role, current employee
It was a good experience and learning the other types of people
The good thingsCommission
People
Management
Incentives
Opportunity
The challengesStaff
Inventory
Preferences
Characters
Sales
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