(10 reviews)

Company Profile

Company overview

Website

SimplyGo Pte. Ltd.

Industry

Banking & Credit

Specialities

Transit Ticketing, Travel Card-Related Services

Company size

101-1,000

Primary location

9 Maxwell Road #03-02. Annexe A, MND Complex Singapore 069112

A wholly owned subsidiary of the Land Transport Authority (LTA), SimplyGo Pte. Ltd. provides transit ticketing and travel card-related services.A key player in the Singapore public transport ecosystem, we act as an intermediary between commuters and stakeholders such as regulators, public transport operators and card issuers.Our innovative initiatives simplify journeys while creating value for commuters. Through the SimplyGo app, we ensure seamless customer journeys via trusted payment solutions and ticketing services.

Jobs at SimplyGo Pte. Ltd.

Based on your search activity

Customer Relations Officer, Customer Engagement

at SimplyGo Pte. Ltd.

Downtown Tanjong Pagar, Central Region

Be the voice that helps customers—resolve enquiries, provide great service, and thrive in a fast-paced, dynamic team environment.

classification: Call Centre & Customer ServiceCall Centre & Customer Service

14d ago

Associate Executive, Service Support

at SimplyGo Pte. Ltd.

Downtown Tanjong Pagar, Central Region

You will act as a Duty Supervisor, overseeing daily ticketing operations across Head Office and Ticket Offices (TO)/ Ticketing Service Centres (TSCs).

classification: Administration & Office SupportAdministration & Office Support

19d ago

Our mission statement

Our mission is to simplify everyday journeys and create value by providing trusted and convenient payment and related services and enabling urban mobility through innovation and value creation, for a sustainable future

Gallery photos

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Reviews overview

3.710 ratings in total

5

3

4

3

1

2

1

80%

Rate salary as high or average

80%

Employees recommend this employer to friends

What’s it like working at SimplyGo Pte. Ltd.?

AI summary of recent reviews

SimplyGo Pte Ltd offers a family-oriented culture with friendly and supportive colleagues, creating a positive work environment. The company provides good benefits including transport allowances and flexible arrangements, maintaining work-life balance. It serves as a valuable training ground for new graduates with opportunities for hands-on learning and experience.

However, employees have noted areas for improvement, including limited career progression opportunities within the organisation. The company faces challenges with project coordination and alignment between departments, while resource constraints in technical and project teams can lead to delayed implementations and enhancements.

Recent reviews

4.0

Senior Officer

May 2025

Maxwell Central Region6 to 7 years in the role, former employee

No career progression

The good thingsGd if u want to work till retire

The challengesNo career progression, supervisor old school not open minded, micro-management

2.0

Associate

Oct 2022

1 to 2 years in the role, former employee

Unclear Corporate Strategy/ Direction and Organisation Structure

The good thingsAlways encouraged to suggest ideas - but you need to plan, coordinate and execute all by yourself. Need to beg for support or resources from other departments which resulted in people having CCAs. Plenty opportunities for hands-on independent learning because there is no proper guidance or mentorship as bosses are occupied with higher level projects and futile meetings. Family-like culture as you get to work with different people from different department. However the company structure is rather unorganised because different teams handle different products yet drawing the same pool of shared resources - result in no alignment between delivery of campaigns which may result in confusions to audience as well as merchants and partners.

The challengesTech and project teams are definitely too lean im size and competency in order to move EZ-Link forward as a business. Almost every enhancement request need to queue for 1-3 years. Management wants results but there could only be significant results when all enhancements are completed - eg operations bottleneck, business products, app features. Better induction for newly onboarded employees and more teambonding activities/ workshops. Set clearer corporate direction as there are too many focus and products and campaigns which consumers do not know what EZ-Link is heading towards too. Many still only recognise EZ-Link MRT/ bus card only. To have a clearer and stronger positioning.

1.0

Senior executive

Jul 2021

SingaporeLess than 1 year in the role, former employee

Super sour and salty management

The good thingsAside from transport benefits there's really nothing much

The challengesAll negative reviews on glassdoor are removed when management went to report, leaving only the positive ones. In general, not an ethical company and no career growth.

Ratings for SimplyGo Pte. Ltd. are shared as-is from employees in line with our community guidelines

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