SISTIC.com
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    SISTIC.com
    (7 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Industry

    Online Media & eCommerce

    Company size

    51-100

    Primary location

    6 Changi Business Park Avenue 1 #06-22 ESR BizPark @ Changi (North Tower) Singapore 486017
    SISTIC is Singapore’s leading ticketing services company. We provide ticketing services and solutions for more than 1,000 events each year, working with event promoters on some of the hottest global and local acts. Be it a pop concert, a musical, theatre, family entertainment or a sports event, we work with our partners to build lasting memories, ensuring you can purchase tickets to any performance easily and securely.SISTIC is in the business of entertainment; we don’t just sell tickets. We get the party started.We currently have a number of available positions and invite you to be a part of our team.

    Jobs at SISTIC.com

    Based on your search activity

    Customer Service & Operations Officer

    at SISTIC.com Pte Ltd
    East Region
    Passionate about the arts and entertainment industry? Join us as a Customer Service & Operations Officer and be part of our dynamic team!
    Passionate about the arts and entertainment industry? Join us as a Customer Service & Operations Officer and be part of our dynamic team!
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    1d ago
    1d ago

    Gallery photos

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    Reviews overview

    4.37 ratings in total
    5
    5
    4
    0
    3
    1
    2
    1
    1
    0
    71%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends

    What’s it like working at SISTIC.com?

    AI summary of recent reviews

    Employees at SISTIC.com appreciate the friendly and supportive colleagues, as well as the great, stress-free work environment. They also value the good leave and benefits provided by the company, and some reviewers mentioned receiving free concert tickets as a perk.

    However, there are some potential challenges, such as unstable IT systems causing issues, concerns about pay being below market rates, and customer service employees having to deal with different types of customers, some of whom can be difficult. Additionally, the fast-paced environment and frequent changes were noted as potential challenges by some reviewers.

    Recent reviews

    5.0
    Customer Service Role
    Dec 2024
    Changi Point East Region9 to 10 years in the role, current employee
    Nice working environment but with issues caused by system.
    The good thingsGreat environment, not hostile, colleagues are friendly not much politics. Good leave and benefits.
    The challengesUnstable IT system causing a lot of issues. Pay a little below market rates.
    5.0
    Customer service executive
    Jan 2020
    Singapore3 to 4 years in the role, former employee
    Lots of experience to gain.
    The good thingsThe people make it worthwhile to tackle the hurdles along our way. Makes it easier to finish our job.
    The challengesCome across many different type of customers. You meet different kind, some of them are nice but some of them can be rather mean but working in a customer service you would have to resolve these issues that the customers are facing.
    5.0
    Executive
    Jul 2019
    1 to 2 years in the role, former employee
    Interesting
    The good thingsColleagues and environment
    The challengesKnowledge, understanding and taking action
    Ratings for SISTIC.com are shared as-is from employees in line with our community guidelines
    See all reviews
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