Employees at TELUS International appreciate the positive culture, with good people, a caring environment, and a focus on employee engagement. There are plenty of opportunities for growth and learning experiences, and employees value the benefits offered, such as monthly allowances, treats, and the ability to further their education through the TELUS International University program. Some reviews also mention supportive management that makes an effort to know employees by name and maintain an open-door policy.
However, there are some potential challenges, such as shifting schedules that can be difficult for some employees. While benefits are appreciated, some employees feel that salary and health benefits could be more competitive compared to industry leaders. There are also concerns about policies and procedures, such as restrictions on eating at workstations and work-from-home policies, which may not be suitable for all roles.