Terra Systems Pte Ltd
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    Terra Systems Pte Ltd
    (78 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    Terra Systems Pte Ltd

    Company size

    101-1,000

    Primary location

    54 Serangoon North Ave 4 #03-02 Cyberhub North
    Incorporated in 2003, Terra Systems was formed to collaborate our distribution, sales and support services to cater for our expanding product lines. Terra Systems is a fast emerging one-stop IT Hub with a strong focus on complete, high-performing solutions to help customers leverage existing and new networks to create value and enhance business performance. Terra Systems is a recognized Systems Integrator and Value Added Reseller renown for innovative technology and services.Since our incorporation in 2003, Terra Systems has become the performance and value leader in IT systems integration which offers customized, efficient, and cost-effective solutions to small, medium and large enterprises.Headquartered in Singapore, Terra Systems now operates in over 10 countries in the Asia Pacific region. We have helped corporate clients to design, build, manage and optimize their IT infrastructures which enhanced their business communications and operations, improved their staff productivity, and significantly increased profitability with improved customer satisfaction.As an end-to-end IT solutions provider, Terra Systems aims to provide complete, dynamic, reliable, and cost-effective solutions which harness the power of best in class technologies and products. With a strong focus on our core capabilities such as Data and Voice Networking, Contact Centre Solutions, Software Engineering, and Managed Services, we are committed towards excellence in service, efficiency and innovation.

    Reviews overview

    4.478 ratings in total
    5
    52
    4
    16
    3
    3
    2
    1
    1
    6
    89%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends

    What’s it like working at Terra Systems Pte Ltd?

    AI summary of recent reviews

    Employees at Terra Systems Pte Ltd appreciate the opportunities for skill development and learning in various roles and departments. The company is praised for its supportive environment, with helpful colleagues and understanding management, as well as its flexible work arrangements that allow for work-from-home options. Terra Systems is described as having a positive culture, with a vibrant work environment, friendly colleagues, and a focus on employee welfare.

    However, some employees find dealing with difficult or demanding customers to be a challenge in their roles. There is an opportunity to improve the training and onboarding process for new employees, as some find it challenging to learn all the necessary systems and processes in a short period. Additionally, a few reviewers mention that the compensation and benefits could be more competitive compared to industry standards.

    Recent reviews

    4.0
    Call Agent
    Dec 2023
    Tai Seng North-East RegionLess than 1 year in the role, current employee
    A simple but interesting job role.
    The good thingsAble to improve my skills, such aas my communication skills from the constant talking in the call center,which helps reduce my anxiety when I'm in normal conversations with somebody.
    The challengesThere were some difficult customers, such as rude ones or those with complex enquires which I struggle to answer and resolve.
    4.0
    Call Agent
    Dec 2023
    Tai Seng North-East Region
    In a nutshell , working here is like a rollercoaster there is ups and downs.
    The good thingsThe company service is adequate , the employers treat the staff well by making sure everyone has a clean and conducive environment to work in. Furthermore , the colleagues here are very helpful to each other and are not afraid to lend a helping hand to those who are in need.
    The challengesWhen we are on the call , we will face difficulties such as difficult customers which are unreasonable .
    4.0
    Intern
    Jan 2023
    Internship/Job review
    The good thingsWe are exposed to various roles in the departments
    The challengesCan be a bit more systematic
    Ratings for Terra Systems Pte Ltd are shared as-is from employees in line with our community guidelines
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