Employees at Thatz International appreciate the positive and caring company culture, as well as the opportunities for career and personal development provided by supportive managers. The company supports its employees, such as allowing remote work during the COVID-19 pandemic. Employees derive satisfaction from assisting customers and solving their problems.
However, there can be some potential challenges, such as issues with communication and follow-up between support teams and customers. Additionally, some employees feel that there is limited on-the-job training, and they need to have knowledge across various teams.