Supportive HRThe good things1. hard work will be recognized: offered salary is kind of based on education background and working experience. incremental and bonus was given based on performance. It's a place where you only need to focus on performing, the management and HR will take of your benefits.
2. well maintained intranet: product knowledge, workflow and events are maintained on intranet, easy to navigate.
3. HR very supportive: I used to apply for my PR when I was in UOB, and had a really good impression that HR representative is very responsive and helpful.
4. Manager very approachable: may encounter situations out of existing workflows, you will be empowered or encouraged to approach manager to find the best solution
The challenges1. long working hours: workload was a bit heavy, if you don't want to downgrade your work quality, the only way is to increase your working hours.
has nothing to do with efficiency, need to sought out for tailed solution for different situations, challenging but interesting. however, the way of solving problems are not captured by KPI, hence there`s nothing wrong to provide a standard answer instead of a best answer.
2. very limited learning opportunity: except the problem solving ability which can be learned on daily work, very few opportunity to get new skill sets due to limited man power. even the training slots are available, the team simply can't afford to let you go for the training, there's always someone on leave, mc, etc.