(71 reviews)

Company Profile

Company overview

Website

Watson's Personal Care Stores

Industry

Retail & Wholesale

Specialities

FMCG, Retail

Company size

101-1,000

Primary location

300 Beach Road #39-01/04, The Concourse, Singapore 199555

Watsons Singapore is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 17,000 stores under 12 retail brands in 31 markets, with over 130,000 employees worldwide. For the fiscal year 2025, AS Watson Group reported revenue of over US$26 billion. Every year, it is serving over 6 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.Watsons is the leading O+O (Offline plus Online) health and beauty retailer in Asia, currently operating 8,000 stores and more than 1,500 pharmacies in 16 Asian, European and Middle-East markets.

Reviews overview

4.671 ratings in total

5

55

4

9

3

4

2

3

1

0

92%

Rate salary as high or average

93%

Employees recommend this employer to friends

What’s it like working at Watson's Personal Care Stores?

AI summary of recent reviews

Watson's Personal Care Stores stands out for its supportive and family-like culture where colleagues help each other and create a positive environment. Employees consistently praise the caring management who support their growth and development, while appreciating the career advancement opportunities and comprehensive training programs. The company is well-regarded for treating its staff fairly and maintaining a positive work environment.

The main challenges employees face include managing interactions with demanding customers, particularly during promotional periods, and adapting to the fast-paced retail environment. Staff also need to maintain focus on meeting sales targets and managing busy periods, though many note that these challenges are part of the retail industry and are balanced by the positive aspects of the role.

Recent reviews

2.0

Retail Sales Assistant

Feb 2024

Tampines North East RegionLess than 1 year in the role, former employee

It has been ok so far…

The good things1. Understanding and decent store manager(Cris, based at Tampines Mall outlet), decent boss. 2. It is good to be busy so that time will fly quickly. 3. Some colleagues are helpful when still quite new and taking a bit more time to find the product location. 4. Decent hourly pay. 5. Very flexible (for part timers).

The challengesEven though I do run, it can be tough on the legs due to standing for hours. But, after a week plus, used to it. Settling down slowly. (to this retail work)

5.0

Store manager

May 2023

Singapore11 to 12 years in the role, current employee

Good to be part of the team

The good thingsWorking at Watsons has been an incredible experience because everyone works together like a big family. We support and help each other, creating a positive and friendly environment. The bosses at Watsons are amazing. They care about our growth and always give clear instructions. They also listen to our ideas and feedback, which has made me better at my job.

The challengesIt used to be a little hard to share information between different departments and stores. We wished for better ways to share important details and updates. But things have improved a lot since we started using KNOW. Now, it is much easier to keep everyone informed and connected.

5.0

Pharmacist

Mar 2023

Singapore7 to 8 years in the role, former employee

Pharmacist in Watsons

The good thingsI have had an amazing experience working as a Pharmacist for this company. The management team is supportive, the commitment to patient care is impressive, and the focus on innovation and technology is commendable. I highly recommend this company for a fulfilling career as a Pharmacist.

The challengesFace challenges in managing a high volume of enquiries, staying updated on medication information, and ensuring patient safety and satisfaction. Despite this, the work is fulfilling and rewarding, as it allows me to make a real difference in patients' lives.

Ratings for Watson's Personal Care Stores are shared as-is from employees in line with our community guidelines

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