Retail Store Manager
Oversee all aspects of a retail store's operations and staff to maximise sales and profitability.
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Typical monthly salaryJob opportunities
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Jobs in Jobstreet right nowSalary
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Typical monthly salaryJob growth
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In the last yearOn this page
- What's it like to be a Retail Store Manager?
- How to become a Retail Store Manager
- Latest Retail Store Manager jobs
- Top skills and experience for Retail Store Managers
What's it like to be a Retail Store Manager?
A Retail Store Manager is responsible for managing the overall function of a retail store. They supervise employees and coordinate store activities to improve customer satisfaction, business performance and make sure operations run smoothly. Day-to-day tasks can include overseeing sales, providing quality customer service, managing budgets and implementing store policies. This role can be found across a wide range of retail sectors, including clothing, electronics, grocery and others. Being a store manager often involves problem-solving, people management and a strong understanding of customer service.
Tasks and duties
- Overseeing store operations, ensuring efficient and smooth running of retail activities.
- Managing staff which includes hiring, training, scheduling and evaluating performance.
- Setting sales targets and implementing strategies to achieve these goals.
- Handling customer complaints and queries effectively to maintain high customer satisfaction.
- Ensuring the store and products are well-organised and visually appealing for customers.
- Monitoring inventory levels and ordering supplies as necessary.
- Analysing sales and customer behaviour to inform store strategies and decisions.
How to become a Retail Store Manager
You need at least a GCE O-Level to become a Retail Store Manager. However, some employers prefer a degree or diploma in Business Administration or the equivalent. A background in the industry you’re in may also give you a boost.
- 1.Complete at least a secondary education. However, a degree or diploma in Business Administration, Retail Management, Marketing, or Operations Management may enhance your chances and earning potential.
- 2.Build relevant experience. Start with part-time roles or internships and work your way through entry-level positions. Sign up for leadership opportunities and progress to Assistant Manager and eventually Manager.
- 3.Consider taking courses or obtaining certifications in retail management, merchandising, sales, or customer service.
Compare your salary
Find out how your salary compares with the average salary for Retail Store Managers.Latest Retail Store Manager jobs on Jobstreet
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Retail Store Manager employers on Jobstreet are looking for job seekers with expertise in the following areas. Store Operations
Visual Merchandising
Customer Service
Retail Operations
Profit Oriented
Retail
Inventory Management
Retail Industry
People Management
Fashion
Training Facilitation
Loss Prevention
Hygienic
Leadership
Sales
Stock Management
Store Management
Customer Interaction
Preparing Rosters
Cash Handling
Source: Jobstreet job ads and Jobstreet Profile data
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