Employees appreciate the friendly and approachable people at Carousell, including management and the founders, who embody the company's mission of staying humble. The company offers work flexibility and a good company culture that supports adaptability. Carousell values capabilities over age, creating an inclusive workplace, and employees value benefits such as birthday leave, which makes them feel appreciated.
However, there are some potential challenges, such as opportunities to improve transparency and communication, though this is acknowledged as common in many workplaces. The company is still figuring out its structure, which may require patience as changes take place, and some employees have noted that certain processes may not always meet professional expectations, though setting realistic expectations can help manage this.