Employees at Chan Brothers Travel Pte Ltd appreciate the opportunities for growth and ability to express their thoughts if they are hardworking. The company is noted for taking care of employees, providing a fun working environment and learning experience every day. Additionally, being one of the largest travel companies in Singapore, working at Chan Brothers Travel Pte Ltd can give employees a good name on their resume for those wanting to stay in the travel trade.
However, there are some potential challenges mentioned, such as senseless and inefficient procedures that need to be followed rigidly, long working hours particularly for frontline retail staff, resistance to change from senior staff who may be too compliant with old methods, a lack of voice or feeling that opinions are not heard or appreciated in smaller positions, and the need to adapt to new job scopes as employees progress within the company.