Pacific Healthcare Holdings has an actively involved management team that supports employees and customers, and is open to feedback for making improvements. Employees describe a positive working environment with supportive colleagues, and the company is led by an impassioned leader. Pacific Healthcare offers good benefits compared to other clinics, and there are opportunities for learning and growth.
However, the company has had to address issues left behind by previous management. There are some inefficiencies in how treatment schedules are booked and communicated. Certain roles require employees to work overtime, including late nights and weekends depending on workload. Additionally, there are questions around the overall business strategy and direction.