(3 reviews)

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Company Profile

Company overview

Website

Star Holiday Mart Pte Ltd

Industry

Hotel & Accommodation Services

Company size

11-50

Primary location

1 Magazine Road #07-04/069 Central Mall Office Tower, Singapore 059567

‘See the Region with the Star’Star Holiday Mart Pte Ltd, a member of JTB group is one of Singapore’s leading travel agencies with a complete range of services, specialized in both inbound and outbound market. We have offices in Thailand, Indonesia, Malaysia, Taiwan, Vietnam, Cambodia, Australia and New Zealand manages through CSO (Central Sales Operations) in Singapore. Star Holiday Mart Pte Ltd offers a wide range of travel products from domestic to international markets, catering to all needs from an individual traveler (FIT) to large (GIT), corporate and incentive groups.We believe the passion and commitment of our people is our strength and our asset. If you would like to be part of that successful team, if you think you can make the difference and stand out as one to be counted on then have a closer look at the opportunities that we offer.

Gallery photos

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Reviews overview

4.03 ratings in total

5

1

4

1

3

1

2

0

1

0

67%

Rate salary as high or average

67%

Employees recommend this employer to friends

What’s it like working at Star Holiday Mart Pte Ltd?

AI summary of recent reviews

Employees at Star Holiday Mart Pte Ltd appreciated the friendly colleagues and positive work culture that fostered a sense of importance for individuals and a family-like environment. They also valued the travel benefits that allowed them to travel at a discounted rate.

However, some potential challenges were noted, such as high workloads during peak holiday periods due to insufficient manpower. There were also suggestions to reduce the work week from 5.5 days to a standard 5-day schedule. Additionally, new employees faced difficulties with lack of proper communication and training to follow procedures and make decisions effectively.

Recent reviews

3.0

Operation Officer

Nov 2016

1 to 2 years in the role, former employee

Good working colleagues and nice atmosphere.

The good thingsColleagues were friendly and nice. Job scope was okay, as I enjoyed what I did.

The challengesThe stress is at peak especially during Holiday period, and because not enough manpower and task was not properly delegated and assigned.

4.0

Executive

Jul 2015

1 to 2 years in the role, current employee

Low Salary, 5.5 Days Workweek

The good thingsTravel at a discount

The challengesIncrease salary and reduce working days to 5-days a week only instead of 5.5 days.

5.0

Tour Executive

Jul 2015

Singapore1 to 2 years in the role, current employee

Tour Executive

The good thingsWork Culture, Importance to Individual, Rule for all, Motivation, Care for Future, Feel like a Family, Friendly Staff/Management and after all Good Understanding. Especially No Work Politics, everything go by Order.

The challengesBased on the Team sometime very difficult to follow the path for Fresher. Since there is no proper Communication to follow the procedure. Some times when making Decisions on your own, you might not get senior person advice which you have take cool risk.

Ratings for Star Holiday Mart Pte Ltd are shared as-is from employees in line with our community guidelines

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