Transit Link Pte Ltd
    (5 reviews)

    Company Profile

    Company overview

    Industry

    Passenger Transportation (Ground/Water)

    Company size

    101-1,000

    Primary location

    9 Maxwell Road #03-02 Annexe MND Complex
    Transit Link Pte Ltd was incorporated on 16 November 1987 and became a subsidiary of the Land Transport Authority on 30 April 2010.Today, TransitLink plays an important role in Singapore’s Public Transport system as the Transit Acquirer which provides integrated services and solutions to the authorities (such as the Public Transport Council and the Land Transport Authority), the Public Transport Operators (SBS Transit, SMRT, Tower Transit and Go-Ahead), the Card Managers (EZ-Link and NETS) and of course, all our valued customers.As a service company, we process transit transactions and apportion revenue to the Public Transport Operators, provide card sales, refunds and replacements and top-ups of stored value smartcards for our customers.By delivering outstanding customer service while supporting the national vision of Singapore’s public transport, we journey towards a vision and mission that encapsulates that very purpose.Our VisionA world-class customer-centric and innovative organisation in a multi-modal transport system.Our MissionConnecting our diverse partners and customers through integrated services and solutions.Adding Value Always.

    Gallery photos

    Reviews overview

    4.45 ratings in total
    5
    3
    4
    1
    3
    1
    2
    0
    1
    0
    80%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends

    What’s it like working at Transit Link Pte Ltd?

    AI summary of recent reviews

    Transit Link Pte Ltd offers a supportive workplace environment characterised by strong management support, friendly colleagues, and a culture that values employee feedback. The company provides flexible working arrangements and equal growth opportunities for staff development, while maintaining a focus on work-life balance despite busy workloads.

    The main challenges faced by employees include managing multiple projects and ad-hoc tasks that could benefit from better planning. There are also some constraints related to limited budgets and lean manpower, which can affect internal initiatives. Additionally, some roles require working in challenging environmental conditions, which can be demanding for some staff members.

    Recent reviews

    5.0
    Area manager
    Feb 2023
    Less than 1 year in the role, current employee
    Good management that listens
    The good thingsManagement listens to the bottom management and they will do their best to help you and listen to your ideas to help the frontline .
    The challengesThe culture at my area is very difficult and stressful . As they will gang up against you. But they are all kind people maybe Due to different culture, this case will happen.
    5.0
    Executive
    Nov 2022
    Singapore3 to 4 years in the role, current employee
    Amazing opportunities given
    The good thingsProvided a safe environment for feedback. Constantly encourages and give employees equal opportunities to better themselves
    The challengesLack of direction and multiple ad-hoc tasks that could be allocated earlier to meet the deadline.
    3.0
    Senior Electronics Technician
    Oct 2021
    Mostly Troubleshooting electronics and intercom systems.
    The good thingsFlexible working hours and create new fare payment products in the transport industry.
    The challengesSometimes have to be working in hot humid location and work pressure.
    Ratings for Transit Link Pte Ltd are shared as-is from employees in line with our community guidelines
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