Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Company size

    101-1,000

    Primary location

    12 Marina View Asia Square Tower 2, Singapore.
    As Singapore’s first integrated hotel located specially within an office building, The Westin Singapore occupies levels 32 to 46 of Asia Square Tower 2 commercial development in Marina Bay, the heart of Singapore’s bustling financial district. Embracing the Westin brand’s promise 'For a Better You', The Westin Singapore offers 305 guestrooms and suites, four distinct dining venues, an outdoor infinity pool with a stunning view over Singapore’s south coast, the Heavenly Spa by Westin™ and 1,350 square meters of versatile event spaces, all designed with guests’ well-being in mind. For more information, please visit thewestinsingapore.com.

    Gallery photos

    Reviews overview

    4.88 ratings in total
    5
    6
    4
    2
    3
    0
    2
    0
    1
    0
    88%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at Westin Hotels & Resorts?

    AI summary of recent reviews

    Employees at Westin Hotels & Resorts appreciate the opportunities for career growth through leadership courses and potential promotions if they demonstrate ability. Management is seen as supportive, pushing employees to excel and providing solutions. The work/life balance is viewed positively, and employees value the training provided to improve knowledge and skills. Colleagues are described as responsible, with team bonding activities.

    However, some potential challenges include feelings that the pay grade could be higher for certain departments. There are also instances where management may not fully investigate guest complaints before reaching conclusions. Additionally, certain training courses can be challenging and require significant effort.

    Recent reviews

    5.0
    Staff and supervisor
    Jul 2019
    Less than 1 year in the role
    7 years in stewarding l
    The good thingsHappy to working in stewarding ... because .. I really like stewarding jobs
    The challengesMaintain the equipment no breakhegin
    4.0
    Housekeeping supervisor
    Mar 2019
    3 to 4 years in the role, former employee
    Organised hierarchy and SOPs
    The good thingsThe same level working colleagues. They are responsible in their own areas. Frequent bonding sessions over lunch
    The challengesManagement tend to jump to conclusions about guest complaints instead of investigating properly.
    5.0
    Guest service agent, Spa Department
    May 2018
    Less than 1 year in the role, former employee
    Good Working environment
    The good thingsSupportive Team leaders that will push you to excel and strive for the best. Great opportunity for self advancement. Good work life balance Good opportunity for acknowledgment for all your efforts as the management are proactive and will provide solutions on matter at hand.
    The challengesLow pay grade for certain department.
    Ratings for Westin Hotels & Resorts are shared as-is from employees in line with our community guidelines
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