Employees at Zensho Group appreciated the free food and staff meals provided, as well as the friendly colleagues from diverse backgrounds. Some felt that management was supportive and understanding, and there were opportunities to learn various aspects of operations and management.
However, there were potential challenges, such as inadequate staffing during peak hours, leading to employees feeling overworked. Some noted having to work long hours with limited break times. There were also reports of operational challenges, such as issues with inventory management, kitchen equipment, and changing standard operating procedures. Additionally, reviewers mentioned concerns with HR processes, such as delays in receiving confirmation letters and issues with payroll accuracy.