Central Provident Fund Board
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    Central Provident Fund Board
    (24 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    Central Provident Fund Board

    Industry

    Government Administration & Politics

    Company size

    1,001-5,000

    Primary location

    238A Thomson Road, Novena Square, 307684 Singapore
    At CPF Board, we’re more than just a retirement savings scheme – we’re at the heart of Singapore’s social security system, impacting the lives of more than 4 million members. As one of the top 10 pension funds globally, we provide financial security for Singaporeans in their retirement years, giving them the peace of mind to enjoy their golden years. But that's not all - we also provide insurance coverage in the event of death or disability, help Singaporeans become homeowners, and provide universal healthcare insurance, which help citizens cope with life's uncertainties. With the ability to touch 4 million lives, we are the go-to agency for citizen disbursements, and disbursed $4.1 billion in government benefits to Singaporeans in 2022. We are a unique social security system and trusted partner to Singaporeans in achieving their life goals.

    Our mission statement

    To enable Singaporeans to have a secure retirement, through lifelong income, healthcare financing and home financing

    Gallery photos

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    Reviews overview

    3.724 ratings in total
    5
    3
    4
    15
    3
    2
    2
    3
    1
    1
    92%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at Central Provident Fund Board?

    AI summary of recent reviews

    Central Provident Fund Board offers several positive aspects including supportive colleagues, understanding management, and excellent work-life balance with flexible working arrangements. The organisation provides competitive compensation with good bonus structures compared to other statutory boards, and employees appreciate the convenient office location and facilities near public transport.

    However, employees face certain challenges including limited career progression opportunities, with advancement often tied to educational qualifications. The hierarchical structure and frequent reorganisations can impact work processes, while staff must manage challenging interactions with members. The presence of multiple layers of bureaucracy can result in lengthy decision-making processes and numerous meetings.

    Recent reviews

    4.0
    Temp customer service officer
    Oct 2024
    Maxwell Central RegionLess than 1 year in the role, former employee
    Great working environment
    The good thingsTraining and good support from management
    The challengesCovid cautious need to attend to members need.
    2.0
    Customer Service Call Centre Representative
    May 2024
    Central Region1 to 2 years in the role, former employee
    not pleasant but learnt alot
    The good thingslearn alot. however future employers don't seem to "see" how complicated a customer service work involves. thankfully built a decent amount of good colleagues
    The challengesabout half of the superiors or more were not capable. zero career advancement opportunities. backend seem relatively unproductive compared to call centre having to constantly be extremely productive
    5.0
    IT support
    Jan 2023
    Singapore1 to 2 years in the role, current employee
    Thankful for the opportunities
    The good thingsUnderstanding superiors and great colleagues!
    The challengesNeed to have consistent and great communication, so everyone will be on the same page.
    Ratings for Central Provident Fund Board are shared as-is from employees in line with our community guidelines
    See all reviews
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