Employees at the Dyslexia Association of Singapore appreciate the opportunities for professional development and being able to constantly upgrade their skills. They find the work rewarding and stimulating, particularly when working with children with special needs. The organisation recognises good work performance through promotions, performance payouts, and salary increments, providing opportunities for growth. Employees find their colleagues and supervisors to be helpful and supportive, and some enjoy a good work-life balance.
However, there are some potential challenges, such as high workload expectations, with employees expected to take on multiple roles and work during rest days. Some employees feel that staff benefits are lacking, with difficulties in claiming expenses and limited benefits beyond medical coverage. There are occasional challenges with management, such as brushing aside concerns, lack of openness to changes, and communication issues. The training and onboarding process can be demanding, with new employees expected to take on a full teaching load while undergoing part-time training. Additionally, there is a need for better public education to address misconceptions and stigma surrounding mental health and special needs.