Positive aspects of working at House of 28 included accommodative flexible schedules, opportunities for personal and teamwork accomplishments, and having some helpful colleagues. However, there were several potential challenges raised, such as concerns about the payroll system with inconsistent payout dates and potential delays. The top-down authoritative management style was seen as not facilitating growth. Some felt the working environment was unorganised with complicated communication. There were also concerns about excessive workloads for certain roles and a perception of unfair treatment, with people being treated differently.