Company Profile

    Company overview

    Industry

    Insurance

    Company size

    1,001-5,000

    Primary location

    75 Bras Basah Road Income Centre
    Income Insurance was established in 1970 to provide affordable insurance for workers in Singapore. Today, two million people in Singapore look to Income Insurance for trusted advice and solutions when making their most important financial decisions. Our wide network of advisers and partners provide life, health and general insurance products and services to serve the protection, savings and investment needs of customers across all segments of society.Right from the start, Income Insurance was made different. Our social purpose of maximising value for our policyholders defines us as a social enterprise as we continue to make insurance accessible, affordable and sustainable for all.In 2017, Income Insurance had over $36.3 billion in assets under management. Our financial strength and diversified investment portfolio is reflected by our strong credit ratings which underpin the delivery of our commitment to customers.Income Insurance's corporate social responsibility initiative, OrangeAid, is committed to empower a better future for children and youth from disadvantaged backgrounds.For more about Income, please visit www.income.com.sg.

    Jobs at Income Insurance Limited

    Based on your search activity

    at Income Insurance Limited
    Tampines, East Region
    Be the caring voice that makes a difference. Join our dynamic team today!
    Be the caring voice that makes a difference. Join our dynamic team today!
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    1d ago
    1d ago

    at Income Insurance Limited
    Singapore
    Join our team as a Customer Service Officer - handle enquiries, resolve complaints, and enhance processes.
    Join our team as a Customer Service Officer - handle enquiries, resolve complaints, and enhance processes.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    19d ago
    19d ago

    Our mission statement

    Here at Income, we are incredibly passionate about the work that we do, creating products and services tailored for every customer. Knowing that no two career journeys are the same, we are equally passionate about supporting our employees to forge careers that are fulfilling and impactful.

    Awards and accreditations

    Straits Times Singapore's Best Employers 2024
    Straits Times Singapore's Best Employers 2024
    GTI Media - S100 Leading Graduate Employers 2024
    GTI Media - S100 Leading Graduate Employers 2024
    Influential Brands - Top Employer Singapore - Insurance 2024
    Influential Brands - Top Employer Singapore - Insurance 2024
    NSMark 2024
    NSMark 2024
    GTI GTI Media - S100 Leading Graduate Employers  (Insurance & Risk Management) 2023
    GTI GTI Media - S100 Leading Graduate Employers (Insurance & Risk Management) 2023
    HR Asia - Best Companies to work for in Asia 2023 2023
    HR Asia - Best Companies to work for in Asia 2023 2023

    Reviews overview

    4.038 ratings in total
    5
    13
    4
    16
    3
    7
    2
    1
    1
    1
    90%
    Rate salary as high or average
    79%
    Employees recommend this employer to friends

    What’s it like working at Income Insurance Limited?

    AI summary of recent reviews

    Income Insurance Limited stands out for its positive work culture and family-oriented environment, where employees enjoy strong collegial relationships and supportive management. The company offers comprehensive benefits including attractive leave policies, performance bonuses, and medical insurance. Employees particularly value the work-life balance and flexible working arrangements, along with the professional and approachable management style.

    However, employees note some areas for improvement, including demanding KPIs and sales targets which can create pressure. There are also observations about the need for more comprehensive training resources for new employees, and concerns about salary progression, particularly for long-serving staff members.

    Recent reviews

    3.0
    Claims Executive
    Feb 2026
    Paya Lebar West East Region4 to 5 years in the role, current employee
    Suitable for individuals seeking a stable position toward retirement.
    The good thingsThe company offers competitive benefits, and the working environment is supported by inclusive and friendly colleagues.
    The challengesThe overall environment is relatively slow-paced, but the workload can be demanding. Management maintains strict oversight, and performance is closely monitored. Even minor mistakes may affect overall evaluation and bonus outcomes.
    5.0
    Database engineer
    May 2023
    Less than 1 year in the role, current employee
    good work culture and good for learning
    The good thingswork environment and friendly colleges also there is scope for learning.
    The challengesI couldn't see any challenges as such.
    3.0
    Claims officer
    Apr 2020
    5 to 6 years in the role, current employee
    Consider the options available in the market first
    The good thingsSome of the benefits that staff get to enjoy are loads of Annual leave, performance bonus & job security
    The challengesOne of the contributing factors to work stress is high workload & demanding expectations from the management
    Ratings for Income Insurance Limited are shared as-is from employees in line with our community guidelines
    Find out more about working at Income Insurance Limited. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.