Koufu
    (44 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Fast Food/Takeaway Outlets

    Company size

    1,001-5,000

    Primary location

    1 Woodlands Height, Singapore 737859
    口福 “Koufu” refers to the Chinese belief that it is one’s good fortune to feast on good food, therefore "mouth fortune".Koufu is a local established food and beverage company that operates a chain of food courts, coffee shops, F&B units such as stalls, kiosks, and restaurants as well a central kitchen.Founded in 2002 by Mr Pang Lim, CEO with more than 30 years’ of F&B experience, Koufu is a household name in the hearts of Singaporeans. Within a span of 10 years and with a vision to preserve the unique Singaporean coffee shop culture, Mr Pang Lim expanded its business profile from neighbourhood coffee shops to modern food courts in residential areas, malls and campuses.At Koufu, we are a fast-growing team of over 1,500 employees with presence in Singapore and Macau to bring forth ‘Koufu’ to everyone, we make it our purpose to provide good food and services that everyone is able to enjoy through our deep roots in traditional Singaporean cooking and in true coffee shop culture.We adopt this comprehensive approach to provide such good fortune for generations of loyal customers.Better Food 精致美食 | Better People 优质生活 | Better Life 美满人生For more information, please visit us at https://www.koufu.com.sg/

    Jobs at Koufu

    Based on your search activity

    at Koufu Pte Ltd
    Bayfront Subzone, Central Region
    Deliver exceptional guest service and oversee foodcourt operations by managing customer experience and service excellence standards.
    Deliver exceptional guest service and oversee foodcourt operations by managing customer experience and service excellence standards.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    1d ago
    1d ago

    at Koufu Pte Ltd
    Bayfront Subzone, Central Region
    Oversee foodcourt operations, handle customer feedback, coordinate tenants, resolve issues, and ensure service excellence aligned with MBS standards.
    Oversee foodcourt operations, handle customer feedback, coordinate tenants, resolve issues, and ensure service excellence aligned with MBS standards.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    22d ago
    22d ago

    Gallery photos

    Reviews overview

    4.244 ratings in total
    5
    19
    4
    20
    3
    1
    2
    3
    1
    1
    79%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends

    What’s it like working at Koufu?

    AI summary of recent reviews

    Employees at Koufu appreciate the friendly and supportive colleagues who foster a collaborative teamwork environment. The company excels at creating a sense of community through regular events and celebrations including monthly birthday gatherings, festive activities, and team dinners. Staff value the opportunities to learn and grow through hands-on projects and diverse work exposure, along with clear career progression paths. The modern, bright office environment is well-equipped with good facilities, and employees enjoy competitive benefits such as bonuses, AWS, and various perks. Management is approachable and supportive, providing helpful feedback and guidance.

    However, there are some potential challenges to consider. The workload can be heavy during peak periods, and the fast-paced environment requires strong time management and adaptability. The office location is approximately 10-15 minutes' walk from the nearest MRT station, which some find slightly inconvenient. The demanding pace can occasionally blur work-life boundaries, with late hours sometimes needed during busy periods. There are limited lunch options in the immediate area, and some employees feel that career progression criteria and training opportunities could be more transparent and structured. Additionally, some staff note that compensation may be below market average, with performance incentives being challenging to achieve.

    Recent reviews

    5.0
    Manager
    May 2026
    Woodlands South North Region8 to 9 years in the role, current employee
    Company with ample opportunities for career growth
    The good thingsworking relationship with colleagues and superior, physical working environment, bonus, ample opportunities for career growth
    The challengesfast-paced working environment, manpower challenges, cross-departments co-operation
    5.0
    Senior Brand and Marketing Executive
    May 2026
    Woodlands Regional Centre North Region11 to 12 years in the role, current employee
    Keep up the great work on the internal training programs!
    The good thingsWorking here has been an incredibly rewarding experience, especially for those who value a clear and motivating path for career progression. The company truly excels at recognizing talent and providing the mentorship and internal opportunities needed to step into higher roles. Beyond the professional growth, the office ambience is outstanding; it’s a modern, vibrant, and high-energy environment that fosters genuine collaboration and makes every workday feel inspiring. It is rare to find a workplace that so perfectly balances a growth-oriented culture with such an uplifting atmosphere. Furthermore, the company proactively provides specialized AI training courses to enhance our skills and significantly boost team productivity.
    The challengesBecause the company is growing so quickly, the pace can be intense at times. You need to be someone who thrives in a dynamic environment and can manage your time well.
    4.0
    Human Resources Executive
    May 2026
    Woodgrove North RegionLess than 1 year in the role, current employee
    A place where you can learn a lot of things
    The good thingsNice food downstairs. Nice colleagues.
    The challengesNot assessable to the mrt. Not much food choices around.
    Ratings for Koufu are shared as-is from employees in line with our community guidelines
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