Koufu
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    Koufu
    (42 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    Koufu

    Industry

    Fast Food/Takeaway Outlets

    Company size

    1,001-5,000

    Primary location

    1 Woodlands Height, Singapore 737859
    口福 “Koufu” refers to the Chinese belief that it is one’s good fortune to feast on good food, therefore "mouth fortune".Koufu is a local established food and beverage company that operates a chain of food courts, coffee shops, F&B units such as stalls, kiosks, and restaurants as well a central kitchen.Founded in 2002 by Mr Pang Lim, CEO with more than 30 years’ of F&B experience, Koufu is a household name in the hearts of Singaporeans. Within a span of 10 years and with a vision to preserve the unique Singaporean coffee shop culture, Mr Pang Lim expanded its business profile from neighbourhood coffee shops to modern food courts in residential areas, malls and campuses.At Koufu, we are a fast-growing team of over 1,500 employees with presence in Singapore and Macau to bring forth ‘Koufu’ to everyone, we make it our purpose to provide good food and services that everyone is able to enjoy through our deep roots in traditional Singaporean cooking and in true coffee shop culture.We adopt this comprehensive approach to provide such good fortune for generations of loyal customers.Better Food 精致美食 | Better People 优质生活 | Better Life 美满人生For more information, please visit us at https://www.koufu.com.sg/

    Jobs at Koufu

    Based on your search activity

    Customer Service Executive

    at Koufu Pte Ltd
    Bayfront Subzone, Central Region
    Oversee foodcourt operations, handle customer feedback, coordinate tenants, resolve issues, and ensure service excellence aligned with MBS standards.
    Oversee foodcourt operations, handle customer feedback, coordinate tenants, resolve issues, and ensure service excellence aligned with MBS standards.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    21h ago
    21h ago

    Senior Executive / Assistant Manager – Business Development

    at Koufu Pte Ltd
    North Region
    Drive store expansion & lease management, secure new sites, coordinate projects, maintain landlord relations, and support business growth.
    Drive store expansion & lease management, secure new sites, coordinate projects, maintain landlord relations, and support business growth.
    classification: Real Estate & PropertyReal Estate & Property
    13h ago
    13h ago

    Gallery photos

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    Reviews overview

    4.242 ratings in total
    5
    18
    4
    19
    3
    1
    2
    3
    1
    1
    78%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends

    What’s it like working at Koufu?

    AI summary of recent reviews

    Koufu stands out for its positive company culture and supportive work environment where teamwork is highly valued. The company demonstrates strong commitment to employee engagement through regular team bonding activities and celebrations, while providing ample learning opportunities for professional growth. The well-maintained office space with good amenities contributes to a comfortable working environment.

    However, employees face some challenges, including the office's location being distant from public transport. The fast-paced nature of work can result in demanding workloads, especially during peak periods. There are also opportunities to enhance the structure of career development pathways and training programmes to provide clearer progression for employees.

    Recent reviews

    5.0
    Account Assistant
    Jan 2026
    Woodlands South North Region3 to 4 years in the role, current employee
    Overall a good place to work. A positive and professional work experience.
    The good thingsI have worked here for a few years. the company respects employees and values teamwork. Overall, it is a good place to work.
    The challengesMore training opportunities would be beneficial. Clearer career development plans could help employees grow.
    4.0
    Accounts Executive
    Jan 2026
    Woodlands South North Region7 to 8 years in the role, current employee
    Work Hard, Play Hard. Best to find your "Bo Le" manager.
    The good thingsThe company puts a lot of effort into making the workplace feel like a community. They prioritize employee engagement through several initiatives. • Festive Celebrations: For example, the Mid-Autumn Festival is always celebrated with thoughtful gifts of mooncake and activities that can bring everyone together. • Milestones: The Annual Anniversary celebrations are a great way to reflect on company’s success, various activities and gifts are prepared for staff. • Team Bonding: Regular team dinners and bonding sessions help foster a supportive environment where colleagues feel more like friends. If you value a "family-style" culture, you will feel right at home here.
    The challengesWhile the culture is friendly, there are downsides to consider: • Work-Life Balance: The workload can be intense, and the boundaries between work and personal time often blur. Staying late is common to keep up with demands. • The "Capable" Tax: There is a noticeable trend where high-performing and capable employees are rewarded with even more work rather than just recognition. This can lead to burnout for those who consistently deliver. • Compensation: It seems that the salary packages are lower than the market average. The "excellent" performance incentive appears like a trophy on a very high shelf—it is visible, but nearly impossible for most to reach. Because these rewards are restricted to such a small group, the total pay for the majority of staff seems like a short ladder that doesn't quite reach the market standard. • Culture-Based Style: The management style is very specific to the company's internal culture. It focuses more on "fitting in" than on modern corporate processes.
    4.0
    Operations Administration Executive
    Jan 2026
    Woodlands South North RegionLess than 1 year in the role, current employee
    Lively and friendly workplace
    The good thingsOffice space is bright and lively. Colleagues are friendly and helpful. There are many events held such as anniversary dinner and monthly birthday celebrations.
    The challengesOffice is a 10-15 minute walk away from MRT station. Workload is occasionally quite heavy.
    Ratings for Koufu are shared as-is from employees in line with our community guidelines
    See all reviews
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